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Ok now for a little more detail:
With the migration of our company file to the server and the upgrade to enterprise and the fact that it was her payroll account would this cause a backup to fail and state "rebuild file"
BTW company file is 554MB and rebuilding the file when it broke took 2 HR and failed
Please help.....
I may have been wrong, the backup fails at the encription Key table
Hi there, Muto. I'll guide you on how you can get back on track in handling payroll in your QuickBooks Desktop (QBDT).
You can enter your payroll service key instead of your bookkeeper's service to disconnect her payroll account. Once you have obtained the service key, you can input it in QuickBooks. Allow me to guide you through the process:
To resolve any errors and keep your QuickBooks Desktop up-to-date with the latest features and fixes, you can install the latest update available for your version of QuickBooks. Additionally, updating your QuickBooks Payroll tax table ensures that your paycheck calculations are compliant with the latest tax regulations.
It would be best to secure a backup of your data. Since you're unable to do so, I have found an article that can guide you on how to handle this matter: Fix backup company file issues in QuickBooks Desktop.
Moreover, you'll want to use QuickBooks Tool Hub to help you troubleshoot and fix common QuickBooks Desktop issues moving forward. This one-stop solution can help you resolve minor bugs and common program-related problems that you may encounter while working in QuickBooks.
Drop by again by replying to this thread if you need further help managing your QuickBooks data. I'll be sure to respond to the information or assistance you require. Have a good one.
Open your company file on QBD Pro, disconnect the payroll and create a backup file. Did you encounter any error message?
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