New Time Track Only users not able to use Timesheets and have access to other employee's information in Reports

I appreciate your dedication to resolving the issue, valen2.

Upon reviewing our records, I've found that the investigation regarding your concern is still ongoing. Our software engineers are working diligently to identify the root cause of the problem. We assure you that we are taking all necessary steps to get this rectified as soon as possible.

For now, I recommend contacting our support team again. This way, you'll be added to the list of affected users and receive status updates through email or SMS. For a faster transaction, provide this investigation number to our representative: INV-90642. Here's how:

1. Click Help on the top right corner of the screen.
2. Go to the Search tab, then click the Contact Us button.
3. Enter a brief description of your concern in the description box.
4. Proceed with Continue, then choose Chat or Callback.
   

I have included an article regarding the process of entering timesheets in QuickBooks. It'll guide you on how to input the total number of hours worked by your employees or vendors.

If you have any questions or need further guidance on working with timesheets in QuickBooks, don't hesitate to add a comment below. I'm here to assist you and provide any help you may need. Take care!

A response was received today to try deleting and recreating the time track only user.  This did not work.  Hard to believe this has not been fixed!

I'm trying to find my timesheet and don't know how

Welcome to the QuickBooks Community, allybradley3. I've got some steps that will help you find timesheets in QuickBooks Online.

If you're referring to see the Single Time Activity and Weekly TimeSheet option, you can go to the + New menu to access this. You can then enter and track your employees' time from there.

If you mean to find the created timesheets in QuickBooks, please know that these are non-posting transactions. That said, they will not show on reports like Profit and Loss until the contents of the timesheets have been added to a sale for an expense-type transaction.

You can read each article below to see extra details:

•  Enter a weekly timesheet in QuickBooks Online.
• Enter a single time activity timesheet in QuickBooks Online.

Lastly, if you need some reference in dealing with your other tasks or answers to frequently asked questions, you can visit our Help Article page.

Please don't hesitate to add a comment below if you're referring to something else. I'll be here to back you up anytime, allybradley3. Keep safe!