New to this version of online. I created my payroll and exported it to Quickbooks Mac Desktop, only nothing transferred. I have no idea how to recreate the export now.

Welcome to the Community, @cewert.

Exporting your QuickBooks Online Payroll (QBOP) data to QuickBooks Desktop (QBDT) for Mac is easy. Here's how:

1. On your QBOP program, go to the Gear icon and click Payroll Settings.
2. From the Export field, select the Edit icon.
3. On the Export preferences page, choose QuickBooks Desktop for Mac.
4. Then, select Continue.
5. Review the details and click Done.
6. Next, go back to the Export field and click the Export transactions option.
7. Click OK.
8. You'll see the .iif file at the bottom of your browser window. Don't open the file, save it first on your folder. However, if the .iif file does not appear at the bottom, you'll need to check your downloads folder.

Once done, you can now import the .iif file to your QuickBooks Mac. Refer to these steps:

1. You need first to create a backup of your company file. 
2. Once finished, go to the File menu.
3. Select Import.
4. Click From IIF Files, then import your IIF file.

Meanwhile, QBOP has several ready-made payroll reports that you can open to view your employee data and monitor your business finances. To give you a list of reports and an overview of what data they display, head to the Payroll reports page. 

If there's anything else I can do to further help you in exporting your payroll data, please post a response below. I'm always available to help in case you need it. Have a good one.

Thank you for responding.  Nothing downloads.  There is no file to open.  QBO thinks it is successful but nothing happens; now there are no more transactions to export so my payroll is lost.  Any other ideas?

Thanks for the prompt reply, @cewert.

You can check your Chart of Accounts and verify if your payroll transactions were exported successfully since those payroll transactions are lost in the Export menu. Let me show you how.

1. Go to the List menu.
2. Select Chart of Accounts.
3. Double-click the account you use to pay your employees. The account register shows the transactions you exported.

Also, try locating the files on the Downloads folder on your PC or your browser's settings to see where it's saving your downloads.

Here's how:

1. Select File Explorer from the taskbar, or press the Windows logo key  + E.
2. Under Quick access, select Downloads.
3. You can also find your Downloads folder under This PC.

Once you found them, Follow the steps shared by my colleague DivinaMercy_N on how to import the file to QBDT Mac. I'm adding this article to learn more about importing IIF files to QBDT: Export, import, and edit IIF files. It includes details about the process's limitations and a step-by-step guide.

If the recommended steps didn't work on your end, I encourage reaching out to our Payroll Support Team. This way, a representative can review the files and investigate this further.

 You can check out this article for our contact information. Click on the QuickBooks Online (QBO) drop-down to see the most updated support schedule: Support hours and types.

Also, you can refer to this article for more information about the file types available in QBDT Mac: File types and extensions used by QuickBooks Desktop.

Additionally, you can always visit our QBDT for Mac Help articles page to seek sources to guide you in performing any QuickBooks tasks. Simply type a keyword of your concern on the search field or open any of the categories displayed. 

Place a reply in the comments below if you have other issues with your payroll data or any QuickBooks related. I'm always here to help.

I'm aware of all of these things.  Nothing imported; nothing is in my downloads folder.  QBO thinks it sent files and it didn't.

Hi there, @cewert.

I appreciate you responding to this thread and keep us updated about the resolution provided. Since you're still not able to export transactions from QuickBooks Online, I'd recommend you clear your browser's cache to refresh the stored preference that might be causing the issue. 

Here's how:

1. Open Chrome.
2. Go to More.
3. Choose More Tools, then Clear browsing data.
4. Add a time range. Select All time to delete everything.
5. Check the boxes next to "Cookies and other site data" and "Cached images and files,".
6. SelectClear data.

If you're still getting the same issue, it would be best to contact QuickBooks Online Support so they can investigate further as to what's causing this issue.

If you need further assistance with exporting transactions, feel free to click the Reply button below. I'm always here to help you.