Our employees did not get their pay today in their accounts, but our payroll processed. We got a confirmation email, Please advise, just confirming they will be paid.

Ours either, apparently this is an issue being investigated, but I'm concerned because our employees need their money TODAY! Does anybody know how long issues such as this usually take to be resolved?

http://status.quickbooks.intuit.com/incidents/jnhwslhtskgd

Hi there, khughes2 and amit11.

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

Currently, we have a high contact volume both via phone and chat. Please bear with us and know that our representatives will be happy to help you once they reach you.

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.