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Q-Artz
Level 1

"Pay Schedules" doesn't show up

Gear>Payroll Settings>"Pay Schedules" doesn't show up on my manager account.

Company Settings.> "Payroll & Overtime" > Pay Period, doesn't show up either.

I need to change the payroll period. How can I do that? Thanks.

Solved
Best answer January 13, 2023

Best Answers
Rasa-LilaM
QuickBooks Team

"Pay Schedules" doesn't show up

We'll have to connect you to the right support channel to help you change the payroll period, Q-Artz.


In QuickBooks Online (QBO) Payroll, you can assign and update the pay schedule. Let me help and walk you through the steps.


Here's how:

 

  1. In your company, tap the Payroll menu on the left panel and choose Employees.
  2. Select the employee you're working with from the list.
  3. Go to the Employment details tab and select Start or Edit.
  4. From the Pay schedule ▼ dropdown, pick the pay schedule for the employee moving forward. Or, to create a new pay schedule, select + Add pay schedule.
  5. Fill in the fields with the appropriate information and tap the Save button.
  6. When you're done, select Save.

 

If you want to adjust the pay schedule, I recommend contacting our Payroll Support Team. They can change the information for you in a secure environment. Go here to obtain the contact information and choose QuickBooks Online Payroll.

 

Regarding your other concern, the steps mentioned above are used to set the payroll period in QuickBooks Time. To learn more about the process, check out the following reference: Set week start day and payroll periods in QuickBooks Time. 

 

For more details about the different pay schedules you can assign to your employees, click here to access the article. We also collected resources to help users manage their time and payroll activities efficiently. Our self-help articles cover a range of topics that will walk you through the steps of handling various tasks, including managing employee data, filing federal and state forms, and managing your taxes to name a few.

 

Don't hesitate to leave a comment below if you have other payroll-related concerns or questions. I'll get back and make sure you're taken care of.

View solution in original post

1 Comment 1
Rasa-LilaM
QuickBooks Team

"Pay Schedules" doesn't show up

We'll have to connect you to the right support channel to help you change the payroll period, Q-Artz.


In QuickBooks Online (QBO) Payroll, you can assign and update the pay schedule. Let me help and walk you through the steps.


Here's how:

 

  1. In your company, tap the Payroll menu on the left panel and choose Employees.
  2. Select the employee you're working with from the list.
  3. Go to the Employment details tab and select Start or Edit.
  4. From the Pay schedule ▼ dropdown, pick the pay schedule for the employee moving forward. Or, to create a new pay schedule, select + Add pay schedule.
  5. Fill in the fields with the appropriate information and tap the Save button.
  6. When you're done, select Save.

 

If you want to adjust the pay schedule, I recommend contacting our Payroll Support Team. They can change the information for you in a secure environment. Go here to obtain the contact information and choose QuickBooks Online Payroll.

 

Regarding your other concern, the steps mentioned above are used to set the payroll period in QuickBooks Time. To learn more about the process, check out the following reference: Set week start day and payroll periods in QuickBooks Time. 

 

For more details about the different pay schedules you can assign to your employees, click here to access the article. We also collected resources to help users manage their time and payroll activities efficiently. Our self-help articles cover a range of topics that will walk you through the steps of handling various tasks, including managing employee data, filing federal and state forms, and managing your taxes to name a few.

 

Don't hesitate to leave a comment below if you have other payroll-related concerns or questions. I'll get back and make sure you're taken care of.

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