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Level 2

Payroll Error

We have QuickBooks Enterprise Contractor 19.0.-  The Desktop version. When someone is working with anything pertaining to Payroll, including employees, it will not allow anyone else to use anything in the payroll feature.  It will only allow one user to use anything related to payroll at a time. Is there a way to fix this?

 

Thank you

Solved
Best answer March 10, 2020

Best Answers
Community Champion

Payroll Error

No, there is no way to change this. Payroll is a single-user feature, even when QB is in multi-user mode.  There's a short list of similar features.

View solution in original post

Level 2

Payroll Error

What about when it says someone is currently in payroll but the person that was in there is no longer in there? The person QB says is in there has to shutdown QB and restart.

View solution in original post

QuickBooks Team

Payroll Error

Hello there, @amy60.

 

I've checked your post and found out that you have posted similar questions twice. My colleagues @JessT already provided the answer to this concern. You can view it by clicking this link here: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/re-payroll-error/01/505715#M....

 

You can also check our Help articles for related references in regards to payroll concerns.

 

If there's anything else I can do for you, please let me know. I'll be around to help you.

View solution in original post

3 Comments
Community Champion

Payroll Error

No, there is no way to change this. Payroll is a single-user feature, even when QB is in multi-user mode.  There's a short list of similar features.

View solution in original post

Level 2

Payroll Error

What about when it says someone is currently in payroll but the person that was in there is no longer in there? The person QB says is in there has to shutdown QB and restart.

View solution in original post

QuickBooks Team

Payroll Error

Hello there, @amy60.

 

I've checked your post and found out that you have posted similar questions twice. My colleagues @JessT already provided the answer to this concern. You can view it by clicking this link here: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/re-payroll-error/01/505715#M....

 

You can also check our Help articles for related references in regards to payroll concerns.

 

If there's anything else I can do for you, please let me know. I'll be around to help you.

View solution in original post

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