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cmkelly
Level 1

payroll has stopped generating federal liability checks

I can no longer do direct deposit and now a new problem. Federal liability checks are not being generated. I have called and worked thru several support reps, but no solution from QB Support.

2 Comments 2
Rose-A
Moderator

payroll has stopped generating federal liability checks

Hey there, cmkelly. Let's get this working for you.

 

To get this sorted out, reverting paychecks is a good start when it comes to fixing payroll-related issues in QuickBooks Desktop.

 

Here's how:

 

  1. Click the Employees tab at the top menu bar.
  2. Select Payroll Center.
  3. Click Resume Scheduled Payroll.
  4. Right-click the name of the employee and select Revert Paycheck
  5. Click Open Paycheck Detail.
  6. Enter the necessary information.
  7. Check if it calculates the Paid Family and Medical Leave premiums.
  8. Click Save & Close.

 

If you're still getting the same result, let's update your QuickBooks Desktop to its latest release. Let me show you how:
 

  1. Click Help at the top menu bar and select Update QuickBooks Desktop.
  2. Go to the Update Now tab. Tip: You can select the Reset Update checkbox to clear all previous update downloads.
  3. Select Get Updates to start the download.
  4. When the download finishes, restart QuickBooks.
  5. Accept the option to install the new release.
    Download and install automatic QuickBooks Desktop updates

 

Once done, you can visit this write-up to update your payroll tax table: Get the latest payroll tax table update.

 

To know more about paying liabilities in QuickBooks Desktop, here's an article for your reference: Pay your non-tax liabilities in QuickBooks Desktop Payroll.

 

Let me know how it goes by leaving a reply below. I want to make sure you're all set. Have a good one.

my-answer-is-nonsense
Level 5

payroll has stopped generating federal liability checks

@Rose-A , a payroll liability check is different from a paycheck. What could be the issue here? Thanks

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