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DColombo
Level 1

Payroll Mapping Tool not showing up in TSheet Quickbooks Preferences

The Payroll Mapping Tool is not showing up in TSheet when I go into the Quickbooks Preferences.

How do I enable this?

5 Comments 5
Ryan_M
QuickBooks Team

Payroll Mapping Tool not showing up in TSheet Quickbooks Preferences

Hi @DColombo,

 

I'll walk you through how to enable the Payroll Mapping Tool in TSheets. 

 

This tool becomes available during the integration process of TSheets to QuickBooks Online (QBO). Under QuickBooks Online Integration Preferences, select Use QuickBooks Online for payroll.

 

Once you have the tool open, refer to the article for the next steps on how to proceed: Map QuickBooks payroll items. It has three different sets of steps on how you can proceed with mapping your payroll items. 

 

If you have other concerns about this process, tag me in the comments below. I'll be sure to get back to you. 

DColombo
Level 1

Payroll Mapping Tool not showing up in TSheet Quickbooks Preferences

I have already installed the Quickbooks Online Integration.  Under preferences there is no Use QuickBooks Online for payrollScreenshot 2020-11-22 10.45.48.png

Jen_D
Moderator

Payroll Mapping Tool not showing up in TSheet Quickbooks Preferences

Good day, @userjk7441,

 

In order to have the option for Payroll Item Mapping Tool in TSheets, the QuickBooks account you're connecting should have an active payroll service. Make sure follow the steps in this article to find that option: Set up your TSheets account in your QuickBooks Online Payroll.

 

After installing the integration tool, you should see an option at the top showing QuickBooks Payroll. To get the mapping option, follow the steps below:

 

  1. Tap the QuickBooks Payroll option at the top.
  2. Choose Preferences then Payroll Item Mapping Tool.
  3. Follow the screen instructions to complete the process.

The steps and elaborate details about the setup can be found in this article: Map QuickBooks payroll items

 

If you still can see that option, try a private browser using these keyboard shortcuts:

  • Google Chrome: press Ctrl Shift N  
  • Mozilla Firefox: press Ctrl Shift P
  • Safari: press Command Shift N

If you no longer see the problem in private browsing, clear the browser's cache. This will help delete the history of the browser, so you can start in a clean slate. 

 

For more questions and help with the integration, use the following links:

I'll be right here if you need other help. Keep me posted with the result so I can help you further if necessary. You can count on me. Have a good day!

DColombo
Level 1

Payroll Mapping Tool not showing up in TSheet Quickbooks Preferences

So I need to have a pay subscription to a Payroll add-on?

MirriamM
Moderator

Payroll Mapping Tool not showing up in TSheet Quickbooks Preferences

Yes, you're right @DColombo.

 

Using QuickBooks Online Payroll Premium and Elite, your employees can be able to track time with TSheets. 

 

To know the payroll pricing for QuickBooks Online Payroll, check out this link: https://quickbooks.intuit.com/payroll/pricing/.

 

You may want to read this article to know how to get started with QuickBooks Payroll: Get started with Payroll.

 

If you have any other issues or concerns, please let me know in the comment section. I'm always here to help. Have a nice day.

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