Payroll Vacation

Hey there, CountingOSEFC.

If you've set up the vacation pay to accrue at the beginning of the year, our system will automatically reset the number of hours. If there are changes in the pay, you'll have to manually enter the amount.

I can show you how:

1. Click Workers, then go to the Employees tab.
2. Choose an employee, then click to open their profile.
3. Click the Pencil icon next to Pay.
4. Under How much do you pay Employee?, click the Pencil icon in the Additional pay types section.
5. You can enter the hours in the Current balance box.
6. Click Done. 

To know more about vacation/sick pay, I've got you an article for future reference: Set up sick or vacation pay in Online Payroll. 

Get back to me if you need more help. I'll be right here. 

Does the first payroll have to run for the auto update of the new year vacation hour balance? When I run the vacation report the balances are not updated to the New Years allocation of vacation hours. Each employee is setup with a policy and these polices are setup as yearly allocations. 

I have run the first payroll of 2021 and then went in to update  vacation and sick time and it still shows 2020. This is the first year this has happened? How do I get this fixed?

I'd love to help you fix the vacation and sick time for your employees, @pixiefinn.

When you set the sick/vacation pay policy to At the beginning of the year, the remaining hours for the previous year will not automatically override. You'll need to edit them manually so it will reflect and be added to the current year.

In this case, since the vacation and sick time still shows as 2020, let's access your account on a private window and verify the time from there. This can help us identify if the issue has something to do with the browser that you're using.

Doing this prevents the browser from collecting cache files (cookies), and also disables any features or benefits gained from already-collected files. Since these files can often become outdated or corrupted, using a Private Window allows you to access QuickBooks with a fresh slate to see if it resolves the issue.

You can open a Private Window in all supported browsers using the corresponding keyboard shortcut below:

• Chrome: Ctrl+Shift+N
• Internet Explorer: Ctrl+Shift+P
• Firefox: Ctrl+Shift+P
• Safari: Command+Shift+N

If it works fine, I suggest clearing your regular browser's cache. The next time you log in to QuickBooks Online, your browser will download fresh copies of your data. Any cache-related issues will be fixed.

To shed more light regarding the accrual time policy in QuickBooks Online, please see this link: Learn how to set up and track time off, vacation, and sick pay for your employees.

Please update me on how things turn out. I'll be around to assist you if you need more help. Have a nice day!