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magunnett
Level 1

Payroll with direct deposit

I use direct deposit payroll with a pay date of Friday.  Why are some of my employees getting their paychecks deposited to their accounts on Thursday?

7 Comments 7
Jen_D
Moderator

Payroll with direct deposit

I'm delighted to share some insights about your Direct Deposit processing, @magunnett,

 

The check date of the paycheck plays an important role because the system will use that as the posting date of your payroll. This is when the system deposits the money into your employee's account.  Keep in mind, weekends or state or federal holidays will affect your payroll posting too.

 

You also have to know that the employee's individual financial institution policies determine the exact time when direct deposits are posted. But they should receive their direct deposit before 5 PM their local time. Intuit cannot guarantee that direct deposit funds will be available in the employee's bank account earlier or right on the paycheck date. Advise your employees to check with their banks to find out when funds are posted. See When do direct deposits post? for more information.

 

If you need anything else about Direct Deposit, let me know in the comment. I'll be right here to help you with your payroll and all other things in QuickBooks. Have a nice day!

magunnett
Level 1

Payroll with direct deposit

That really didn't answer my question.  I am putting a pay date of Friday when I create the paychecks and some of my employees paychecks were deposited Thursday afternoon into their account.  This actually was brought to my attention last week when Thursday was a Federal holiday??  Why would quickbooks be depositing the checks early? 

Angelyn_T
Moderator

Payroll with direct deposit

I appreciate you for getting back, @magunnett. I'm stepping into the thread to share additional information about direct deposit payroll.

 

When processing employees' pay through direct deposit, the individual financial institution policies determine the exact time direct deposits are posted on the employees' bank. This means that the receiving bank is one of the factors why some of your employees receive their pay earlier than the pay date. 

 

Your employees can check their banks to find out more about the posting schedule. Otherwise, you may connect with our Support Team to verify the deposit lead time that can also affect the issue.

 

To contact support:

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Enter a brief description of your issue.
  5. Click on Let's talk, and then choose a way to connect with support.

 

I'm adding these links to learn more about the direct deposit lead times and submission:

 

 

Once settled and ready to pay your payroll liabilities, you can check out this article as your reference: E-Pay tax liability payments.

 

Let me know how else I can help you with direct deposit payroll by adding a comment below. I'm more than happy to provide additional assistance. Wishing you a good one!

suedarwin
Level 1

Payroll with direct deposit

 

 

when I Review Payroll, there is not a button to SUBMIT it.  What shall I do?

Jen_D
Moderator

Payroll with direct deposit

Thanks for your time posting here in the QuickBooks Community, @suedarwin.

 

I want to help you further with your payroll processing but I need some more information about your product. Are you using QuickBooks Online Payroll or QuickBooks Desktop Payroll? I'm asking because this thread is tagged under desktop, and I need to be sure I'm providing the right resolution to you.

 

In the meantime, if you're using QuickBooks Online, try to refresh the page or use a private browser. Then, try processing the payroll again and see if the submit button is there.

 

A regular browser will constantly overwrite itself and will not remove history unless done manually. Private browsing will not save any history, so it's a great place to identify issues in the browser. Use these keyboard shortcuts to launch a new private window:

 

  • Google Chrome: press Ctrl Shift N  
  • Mozilla Firefox: press Ctrl Shift P
  • Safari: press Command Shift N

 

If it works, clear the cache to resolve browser issues in QBO. You can also use a different browser and see if the issue persists there.

 

If you're using QuickBooks Desktop, quit the program and relaunch it. Then, create the payroll one more time to check if you can proceed this time.

 

I'll be waiting for your confirmation. If there's anything else you need assistance with anything, visit us anytime. We are always here to help you.

Jill_WithEzz
Level 1

Payroll with direct deposit

Can QuickBooks Direct Deposit be used for companies that normally have large payroll volume?  Example being weekly payroll of 90,000 net wages.  This company wants to go away from ADP and use QuickBooks Enterprise Desktop so the job costing is easier but is concerned about the limits QB may have as it says 'small business.  They are also taking on another company and their weekly payroll will increase to 125,000 per week net checks.

katherinejoyceO
QuickBooks Team

Payroll with direct deposit

Thanks for joining in, @Jill_WithEzz. QuickBooks sets limits on the funds for your direct deposit for your security. And it is being set per payroll and person.

 

When your direct deposit amount is higher than usual, you'll be prompt with a message: "Your payment amounts are much larger than usual. If you still want to make these payments by direct deposit, request a direct deposit limit increase."

 

In that case, you'll have the option to submit an online request to increase your direct deposit security limit. Please note that additional documentation is required (bank statement/s) and should be attached to the request form. 

 

Additionally, you'll want to contact our Customer Care team to know your direct deposit limit amounts.

 

You can also get more information in this help article: Get help if you’re over a direct deposit limit.

 

For future reference, visit this link that contains help with payroll reports and more in QuickBooks DEsktop: Payroll reports and forms.

 

Get back to us here if you have additional concerns. We're always here to guide. 

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