Per Employee Fee Pricing Plan

They announced this policy a few months ago. You should consider using a third-party payroll application to integrate with QB. Then you may consider to renew your QB Desktop Enteprrise thru a reseller and get lower renewal fee.

Hi there, bookkeeper1943.

QuickBooks charges a per employee fee as part of their payroll service to cover the cost of features. Although you've already purchased the tax table, the fee goes beyond that. Let me provide an explanation of why this fee exists.

When you subscribe to a payroll plan, an additional charge per active employee will apply based on your chosen subscription. These charges won’t appear during payroll runs but will be added directly to your subscription total.

This fee is standard for payroll services and helps ensure accuracy, regulatory compliance, and support for managing payroll efficiently.

You can refer to this link to find the subscription plan that best fits your needs for running payroll for your employees: QuickBooks Enterprise Pricing.

Also, you login to CAMPS to check your subscription charges.

 You can return here whenever you need assistance.

This fee is not standard as I have been using QB for payroll for over a decade and the fee is just starting, on top of a threefold increase in the cost of QB.

"This fee is standard for payroll services and helps ensure accuracy, regulatory compliance, and support for managing payroll efficiently." 

If this is truly what the fee is for then charge a flat rate, the expenses QB is claiming to incur are not based on how many employees I pay.  Again, I do the payroll, there is no increase in QB's expenses per paycheck I generate and print.  Also the threefold increase in cost should help with the "cost of features and ongoing support for managing payroll."

Also, what support?  Is there a number to call to get support?

This just seems like a money grab to me.

This fee is not standard as I have been using QB for payroll for over a decade and the fee is just starting, on top of a threefold increase in the cost of QB.

"This fee is standard for payroll services and helps ensure accuracy, regulatory compliance, and support for managing payroll efficiently." 

If this is truly what the fee is for then charge a flat rate, the expenses QB is claiming to incur are not based on how many employees I pay.  Again, I do the payroll, there is no increase in QB's expenses per paycheck I generate and print.  Also the threefold increase in cost should help with the "cost of features and ongoing support for managing payroll."

Also, what support?  Is there a number to call to get support?

This just seems like a money grab to me.

Hi there, @bookkeeper1943.

While we can't provide a direct support phone number for security purposes, I can guide you on how to reach out to them. This way, they can help you with verifying your fees and the charges. Here's how:

1. Open QuickBooks Desktop.
2. Go to the Help menu and select QuickBooks Desktop Help to open the Help window.
3. Use the Search questions, keywords, or topics field to enter your question. Then, you’ll get a list of related articles.
4. If you don’t get the answers you need, select Contact Us in the Help window.
5. You can choose between getting a callback or using chat.

You can refer to this article to view our support hours and choose a convenient time to connect: Get help with QuickBooks products and services.   

Feel free to revisit this thread if you have any additional questions. 

We are being charged for 8 + 2 Payroll per employee fees.  We only have 3 employees, so can that fee be adjusted?  Thank you

Hello, JW1019.

Thanks for reaching out regarding your payroll per-employee fees.

Please note that per-employee fees are billed monthly based on the number of unique employees you paid during that period.

Since you're being charged for ten employees but only have three active, I recommend contacting our Payroll Live Support team during their available support hours. They can securely review your account, verify the employee count in your billing, and investigate the discrepancy.

Here's how to reach them:

1. Navigate to the Help menu.
2. Select QuickBooks Desktop Help/Contact Us.
3. Click Contact Us.
4. Type a brief description of your concern in the box provided, then click Continue.
5. Sign in to your Intuit account, select Continue, and then Continue with my account.
6. You'll receive a single-use code in your email; enter the code and select Continue.
7. Click Have us call you.  

You can also check out this article for more details about pay per employee fees in QuickBooks Desktop: Understand changes to your per employee fees.

Please add a reply below if you have any additional concerns.

I am super PO'd about this.  Boo Hiss to Intuit!  I'm already paying a fortune as an annual payroll fee, so this is pure nonsense that we are additionally charged per payroll!

@Julie  

When did you renew your Enhanced Payroll subscription?

@Julie  

This is standard amongst payroll providers (Gusto, ADP, etc.).  A monthly + per employee fee is the new normal.