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Please cancel my payroll subsciption

1 Comment

Re: Please cancel my payroll subsciption

Hello, paul29,


We're unable to cancel your subscription here in Community. I can provide the steps to help you cancel.


Before canceling your payroll subscription, make sure that you have done the following:

  • Paid any outstanding tax deposits
  • Filed any outstanding quarterly forms
  • Printed necessary payroll reports

Follow these steps to cancel the payroll subscription:

  1. Click the Gear icon.
  2. Select Account and Settings.
  3. Select Billing & Subscription from the left pane.
  4. Select Cancel in the Payroll section.
  5. Click Continue to cancel.
  6. Complete the short survey and select Confirm cancel.

Should you need any further assistance, please don't hesitate to leave a comment below.

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