Hi, DGranger.
Thank you for sharing your concern here on the Community page. I want to ensure you'll be able to send your payroll data.
I've reviewed our ongoing or solved investigations and can confirm there's no reported case about this one.
I'd recommend getting in touch with our Customer Care team again. They'll be able to pull up your accounts in a secure environment, conduct further research, and create an investigation ticket if necessary.
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk, and then choose a way to connect.
Additionally, here's a link that covers all the tasks you can do when using the payroll feature. Feel free to browse for topics that suit your concern.
This should get you pointed in the right direction. You can always get back to me if you have additional questions about your sending payroll data. I'm here to help.