Hi there, @Bonycells.
I can share with you some primary troubleshooting steps. So, you're able to log in to your QuickBooks Workforce (WF).
If your employer resent your invitation, make sure you've completed the whole process using the new email link. Also, please review your login credentials if it's correct. For the detailed instructions, visit this article: Set up your QuickBooks Workforce account.
If you still can't log in, I'd recommend performing troubleshooting steps to isolate the issue. First, access your WF account via incognito to check if it's browser-related. These browses won't save any cache or history.
Here are the shortcut keys:
- Press Ctrl + Shift + N (Google Chrome)
- Ctrl + Shift + P (Firefox)
- Control + Option + P (Safari)
- Ctrl + Shift + P (Microsoft Edge)
If you're able to log in, I'd advise you to return to your default browser, then clear its cache and cookies. This process aims to speed up your overall browsing experience and may clear up some room on your computer. Using other supported browsers is a good option too.
Also, logging in into QuickBooks Workforce is through the website. So, there's no need to download an application to access this.
Additionally, visit this helpful reference that you can check to help manage your paychecks and W-2s:
Lastly, I just want to know if you received other specific errors aside from closed. Please don't hesitate to leave a reply below. I'm always ready to assist. Take care!
