Anyone else getting no where with quickbooks support? Quickbooks pro desktop 2019 is not calculating my FUTA federal unemployment

I wish I could make it better, @56jh.

Even if you already reached out to our team online, I still recommend contacting our Customer Support. You can work with one of our specialist in letting our engineering team investigate why FUTA is not calculated accordingly.

Use this article for the contact details and the best time to connect with our support: Contact Payroll Support.

While working with your account and payroll transactions, here are the most common articles to use as your guide: Help Articles for QuickBooks Desktop Payroll.

Know that you can always leave a reply below if there's anything else that I can help you with. I'll surely be around, ready to lend a hand. Stay safe!

I tried that it didn't work. When I log in from my desktop pro QuickBooks then my computer/QuickBooks freezes. I cannot do anything else in QuickBooks. I used to contact quickbooks by [phone number removed] and the message tells me that I can no longer use that number. They have cut us off.

What is the payroll number support?

Chat is unavailable at this time. We apologize for any inconvenience, please note you can find other contact options at intuit.com/support

This is not the impression we want you to experience, 56jh. 

I appreciate you for contacting our support to get this sorted out. For Basic, Enhanced, or Standard Payroll, our Payroll Support Team is available from M-F 6 AM to 6 PM PT. If you are using Assisted Payroll, please contact our support at any time, any day. 

For our chat support agents, they are available from Mondays to Fridays from 6 AM to 6 PM PT. You'll want to reach out to our support through this link outside QuickBooks: https://quickbooks.intuit.com/learn-support/en-us/contact. From there you can request a callback for us to call you at your convenient time. 

Feel free to browse this link here if you need help with other tasks in QuickBooks Payroll. It'll route you to our general topics with articles.

The Community always has your back, and I'm just a post away if you need a hand with processing your taxes and payroll forms. Just leave a comment below and I'll get back to you. Take care always. 

I'm profoundly hearing impaired. To not be able to get any chat support in the United States is UNREAL. I'm beyond FRUSTRATED that the chat support doesn't work.

I can only imagine the hurdle you've been through, @1984s.

There are different ways to reach us for support. You can either contact through chat, by phone, or by posting here in the Community.

Please note as well the support hours to make sure they're available for help.

Additionally, can you please give us further details of your concern? This way we can isolate the issue and give you the best answer to it.

Feel free to reply to this thread if you need more help. I'm here to back you up. Keep safe.