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Thanks for getting back to us, @billing44.
You'll need to void or delete the existing paycheck and make the changes to their direct deposit preferences before re-creating the paycheck. I've outlined the steps below for updating their preferences.
Once you've updated this information, you can go ahead and re-create their paycheck. If you have any other questions for me, let me know. I'm here to ensure you get back to business.
Thanks for reaching out to the Community, @billing44.
I'd like to ask a couple of questions to get a better understanding:
If you can answer these questions for me, I'd be happy to assist you further!
In the meantime, I'd like to leave you with a Community Article that you may find useful: Void a Direct Deposit Paycheck. This article provides more details on what's best for the situation you might be facing. To note, the direct deposit scheduled to offload is exactly 5 PM Pacific Time two days before the paycheck date. If you need to make any changes to the direct deposit paycheck, you must void the payment you already sent before the offload schedule.
I'll keep an eye out for your response! Talk to you soon.
I submitted it this morning. The actual payroll date is 3-25-2020.
One employee has his direct deposit split into a savings and a checking account. A couple hours after I submitted he asked if it could all go into his checking account. So everything would stay the same on his check except for the DD account.
We have the Enhanced Payroll subscription.
Thanks!
Debbie
I submitted it this morning. The actual payroll date is 3-25-2020.
One employee has his direct deposit split into a savings and a checking account. A couple hours after I submitted he asked if it could all go into his checking account. So everything would stay the same on his check except for the DD account.
We have the Enhanced Payroll subscription.
Thanks!
Debbie
Thanks for getting back to us, @billing44.
You'll need to void or delete the existing paycheck and make the changes to their direct deposit preferences before re-creating the paycheck. I've outlined the steps below for updating their preferences.
Once you've updated this information, you can go ahead and re-create their paycheck. If you have any other questions for me, let me know. I'm here to ensure you get back to business.
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