Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowHello there, @drjelectrical1. Let me help you determine if you can correct your payroll transactions after you've run them in QuickBooks Online (QBO).
You can correct your payroll transactions (paychecks) depending on how you process or created (manual or direct deposit) them in QBO.
If you've manually created your paychecks, you can make changes by deleting/voiding them in your account. However, please note that this will be based on your processing time. You can delete your paychecks once they haven't been processed yet.
To delete or void paychecks, here's how:
Once you're done, go ahead and recreate your paychecks with the correct regular and OT hours. You can refer to this article for the detailed steps: Create and run your payroll (QuickBooks Online Payroll section).
If you've processed your payroll transactions through direct deposit, you can delete/void and then recreate them up to 4:59 PM PST that same day they're created. After 5:00 PM PST, your payroll will be processed and cannot be stopped.
With that being said, I would encourage you to reach out to our Payroll Care team to correct your payroll. To do this here's how:
Also, there are several payroll reports you can use to view information about your business' finances and employees. You may want to check out this article if you wish to know the complete list of payroll reports and how you can access and customize them in QBO: Run payroll reports in QuickBooks Online Payroll.
Let me know if you have other payroll concerns or questions about managing employees' transactions in QBO. I'll gladly help. Take care, and I wish you continued success, @drjelectrical1.
Thanks for this information. I did the payroll early Friday Morning 12:01 a.m. I gave everyone their paychecks around 9:00 a.m. and caught the error around 6:00 p.m. I do not use direct deposit, I hand write the checks. The employee by this time has deposited the check so if I void the check will the numbers not match? Is there a way to just wrote a check for the difference so everything stays straight.
Welcome back to the Community, drjelectrical1.
Since your employee deposited the check, voiding it is not a good option. What you can do, is to make an internal agreement with the employee that you'll make an adjustment on the next paycheck.
I'm also sharing this article to learn how to wrap up this year’s payroll and prepare for the next with QuickBooks Online Payroll: Year-end checklist for QuickBooks Online.
You can reach out again to the Community at any time whenever you need help with your account. Take care!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here