Colorado FAMLI payroll items not working

Hey there, @Blue-River.

Let me help you fix this. You can go to your employee profile and check if CO- Total Surcharge and CO-Paid Fam Med Leave Emp. are available or not.

If those items aren't available then it might be the reason why it is not reflected in your employee summary. What you'll do is input them in the item and click Ok to save it. 

You can also check if there are other taxes that need to be present so that you can enter them as well.

To review if you set up it correctly, you can read through this article: Set up Colorado Family and Medical Leave Insurance Program (FAMLI).

Once done, preview your paycheck and let see if is now reflected.

Let me know how it goes by replying to this thread. I'll be willing to assist you. Take care!

Thank you Bryan.  Yes, all of the employees have both payroll items available to them.  The company item has the portion rate as 0% and the employee portion rate as 100%.  Still not working.  Thank you!

You're welcome, @Blue-River.

First off, I want to appreciate you for following the steps provided by my colleague above. Permit me to join the conversation to assist you further in setting up the Colorados FAMLI payroll item.

Let's update your payroll tax table to the most recent version to identify this unusual problem. But we'll have to update your QuickBooks Desktop Payroll program to the most recent version first.

Once done, we can now go ahead and update your payroll tax table.  Here's how:

1. Go to the Employees menu.
2. Select Get Payroll Updates.
3. Click the Download Entire Update checkbox.
4. Select the Download Latest Payroll Update.

When finished, let's revert your employees' paychecks. Since we've installed a payroll update, reverting the paycheck will undo the payroll data that are saved before the update.

1. Go to Employees, then select Pay Employees
2. Select Scheduled Payroll or Unscheduled Payroll.
3. Select Resume Scheduled Payroll. You’ll see some employees’ names highlighted in yellow. These are the employees that have had changes.
4. Right-click on the employee name that’s highlighted in yellow.
5. Select Revert Paychecks.

In addition, a guide on how to correct year-to-date (YTD) additions or deductions on a paycheck is also provided here: Correct year-to-end additions or deductions on a paycheck when the wrong tracking type was used.

Please know that you're always welcome to post here if you need further assistance in managing your payroll items in QBDTP. You have a good one.

The CO FAMLI deduction is not working in QBO.  The tax item is set up.  It also shows as being attached to the employee, but nothing was withheld.

The latest update did the trick.  However, the % in the emp and co items should not be 100% and 0%, they should be .45% for emp and either 0% or .45% for co.  If you use 100%, you will withhold 100% of the employee's gross wages, resulting in a negative check and really mad employees.

Because I had to get payroll done by the deadline, I created an other deduction to temporarily remove the appropriate amount of tax from the employee's paycheck.  The payroll has completely run and employees have received their pay.  Is there a way to correct the paychecks at this point?  Can I journal on the back end to move the $$ from my temporary tax item to the new, correct item?  Both items are going to payroll liabilities payable to the State Treasurer under the correct account number.

Thank you for your help!

Good afternoon Blue-River,

Thank you for reaching out to the QuickBooks Community. For this situation, I recommend reaching out to your accountant to see what would be the best practices. If you need an accountant, we offer a ProAdvisor service where you can connect with experts within your area. Feel free to use their free consultation! Please use this link below if necessary.  

• QuickBooks Pro-Advisor 

If you have any other questions, I'm just a post away. Have a wonderful day!

This works for desktop version but not QBO

Hi there, Terifei. 

Allow me to share more information about setting up Colorado Family and Medical Leave Insurance Program (FAMLI). 

You'll need to set up QuickBooks Payroll to track paid family and medical leave in colorado. You can check out this article to learn more: Set up Colorado Family and Medical Leave Insurance Program (FAMLI). 

if the issue persists, I suggest contacting our Customer Care Team. This way, they can verify and provide some troubleshooting steps to get this resolved. 

Here's how to reach them: 

1. Click the Help menu in the upper-right-hand corner.
2. Type in "Talk to a human", then press Enter.
3. Look for I still need a human and click on it.
4. Click Get help from a human or Contact Support Team.
5. Select between Send a message, Schedule an appointment, or Get a callback.

You can check out this article for our most updated contact information and scheduled hours: Support hours and types.

When everything is all set, you’ll want to check out these helpful resources as your reference to learn more about Colorado FAMLI:

• Colorado FAMLI website
• Information on new taxes, state rates, and more

Please feel free to let me know if you have other payroll concerns or questions about the Colorado FAMLI program in QuickBooks. We're here to make sure you'll get the help you need.