Did payroll not go through today?

My employees did not receive their Direct Deposit either. My bank account shows their money was not pulled out either. I am waiting on QB to either call me back or respond to my chat inqury.

Hello, shawnthinkingcen and MG1289.

Yes, we're aware of this issue. Payroll submitted after 5 PM last Wednesday will be processed today due to Veteran's Day. Rest assured, they will receive their pay on the next business day given that your employee's info is correct. Check out this article for more details: How do federal holidays affect my direct deposit?

If the issue remains beyond the next banking days, please contact our Payroll Support so they can do a direct deposit trace.

For future reference, I've included this resource to guide you in case your changing bank account: Change your payroll bank account.

Let me know if you need further assistance with payroll or direct deposit. We'll assist you again.