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Maverick1234
Level 1

Direct deposit and the delay and charging for contractors

So, QB clearly offers direct deposit. It is available and possible. Now, my guess is you hit the button and it happens. So, my question is this. Is it just a money grab that you are forced to upgrade for same day vs Friday is usually the payday and holding it until Monday? Which by the way the employees now do not want direct deposit since they were used to the funds on Friday.  Now, I can remedy this by UPGRADING and then QB will send the same day.  Money grab?  Andddddddd 6.00 per month to pay contractors. Someone please explain that fee to me. We know it is already offered and included.

2 Comments 2
JanbonN
QuickBooks Team

Direct deposit and the delay and charging for contractors

Welcome to the Community, @Maverick1234. This is not the experience we want you to have. Let me share some information about your payroll subscription.

 

First, it's important to note that each subscription plan offers different features. To learn more about the features in your plan, check out this article: Choose a plan that's right for you.

 

In addition, the $6 fee covers the cost of processing direct deposit payments for contractors, ensuring that payments are delivered efficiently and on time.

 

If you have any questions about pricing, please don't hesitate to contact our support team. Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to the Help icon.
  3. Click the Search tab and select Contact Us.
  4. Provide a summary of your concern and click Continue.
  5. You can choose either chat with us or have us call you.

 

You can refer to this article on managing your reports: Run payroll reports.

 

Please let me know if you have any additional concerns regarding your payroll. I'm here to help. Take care.

Maverick1234
Level 1

Direct deposit and the delay and charging for contractors

Your answer is nonsense.  SO, my current subscription can cover unlimited employees direct deposit, but the 2 contractors require a cost?   What makes the contractors any different from an employee in the sense of clicking the button to send the direct deposit?

 

You mention subscription plan so what you are saying is you impose restrictions, basically slowing down DD so I am forced to pay more?  Clearly I do not need to sign in and read help articles when I am seeing it in real time.

You want me to pay an additional 51 a month to send a contractor a DD and you not to delay the DD that is done with a click.  What kind of business model is that?  Does ADP and Paxchex do that?

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