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SirMatthew
Level 2

Enhanced Payroll SHOCKING price increase

My renewal for the 2025 year was just submitted and rejected by my bank because it exceeded the limit allowed.  I was rather shocked, because the renewal last year went through just fine.  Then I found the culprit.  The price of Enhanced Payroll for Accountants has increased to $2800 before the discount for those who purchase PAP Premier Bundle, we get a 50% discount, so $1400.  That is STILLLLLLLLL a 100% price increase in ONE YEAR! I am a small business.  I have small business clients, too, who will also face a hardship at this outrageous increase.  I have no choice now but to find an alternative software for both myself and my clients before next October when renewal comes up.  I realize prices have to increase from time to time, but to DOUBLE in one year?   I suggest those also outraged do the same.  I CANNOT increase my fees for my payroll clients by 100% or I would lose them all!   

I strongly urge anyone else as outraged as I to also file a complaint with the FTC.  ftc.gov/complaint 

Also, contact your state's Attorney General as well! 

9 Comments 9
KimAnnVA
Level 5

Enhanced Payroll SHOCKING price increase

This is happening to a lot of people, your renewal is the list price.  QuickBooks has been trying to phase out Desktop version but they seem to be doing it the wrong way, jacking up the prices and messing with people is wrong.  Either keep it or don't.  

 

 

Chrea
Level 6

Enhanced Payroll SHOCKING price increase

@SirMatthew 

You can explore to replace Enhanced Payroll with a 3rd party payroll app or switch to QB Desktop Enterprise Gold.

www.fiatlux.co.id/single-post/quickbooks-desktop-after-september-2024-what-next

 

SirMatthew
Level 2

Enhanced Payroll SHOCKING price increase

Yes, they are most assuredly going about it the wrong way.  My clients do NOT want to use QB Online, either.  I don't know WHAT I'm going to do but I WILL be finding different software before October of 2025! 

Chazzan
Level 1

Enhanced Payroll SHOCKING price increase

What is PAP Premier Bundle?

 

I am in the same boat you are with only 3 clients left on my roster (I am semi-retired) and I only do after the fact payroll entry but I do generate payroll reports etc. for 2 of my clients. $2,800 is prohibitive with only 3 clients!

 

 

CJ320
Level 1

Enhanced Payroll SHOCKING price increase

I detest Quickbooks Online.  

NancyC
Level 3

Enhanced Payroll SHOCKING price increase

This price increase is extremely unreasonable and ridiculous. A tiered price increase over a few years would have been tolerated but a 100% increase in one year is unheard of. I will be filing a complaint and will discontinue using QuickBooks all together. Its not worth going to QBO for my small business clients. I'd like to hear from Intuit on their reasoning for pushing small businesses out of their market. 

105274462
Level 3

Enhanced Payroll SHOCKING price increase

I changed to Drake's Accounting which includes Payroll and it costs less than $900 (accounting plus payroll)

Ryan T2
New Member

Enhanced Payroll SHOCKING price increase

I agree!  I have been a Quickbooks user/supporter since 1999 & this is the largest increase ever.  I also have clients that do not want to migrate online like it seems we are all being forced to.  I too am a small business that has only a few payroll clients & small businesses.  For this to double in 1 year seems quite excessive.  I contacted their customer support to see if there are any discounts for us recurring/returning customers, but it seems only new customers are given price incentives.  I also agree that we cannot just "pass-on" the 100% price increase as we will lose most, if not all of our clients.  I am afraid to think what they will charge us next year....

Chrea
Level 6

Enhanced Payroll SHOCKING price increase

@Ryan T2 

You should consider using an old QB Desktop wit a non subscription license (i.e 2016 or later) to manage clients with basic requirements (e.g no payroll) to lower your total costs.

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