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Dee495
Level 1

Has anyone had an employee with a conflict in QB Time and Turbo Tax

 
4 Comments 4
Mich_S
QuickBooks Team

Has anyone had an employee with a conflict in QB Time and Turbo Tax

Hello there, @Dee495.

 

I'd be happy to help you with your QuickBooks issue. Could you, however, provide further information on this? Are your employees having trouble with their timesheets? Any further information will assist us in giving the most effective solution to this issue.

 

Feel free to keep us posted. It'll be our pleasure to guide you and get back to business. Always take care!

 

Dee495
Level 1

Has anyone had an employee with a conflict in QB Time and Turbo Tax

Thank you! My team member has previously used TurboTax to file her taxes. She is experiencing a conflict with her login on QB time and cannot complete the process to load her time app.

JasroV
QuickBooks Team

Has anyone had an employee with a conflict in QB Time and Turbo Tax

Thanks for sharing an update with us, @Dee495.

 

I can share some insights on how to isolate this issue and ensure your employee can seamlessly log in to their QuickBooks (QB) Time account.

 

You'll want your employee to update their QB Time app to the latest release to ensure they have the newest patches and fixes.

 

If this is not the case, I suggest contacting our support team to investigate this issue. They have the proper tools to look into their account and verify the cause of this. They can also perform additional troubleshooting steps to fix this.

 

In the meantime, you'll want your employee to log in to their QB Time via a web browser. Furthermore, I've collected these resources that can guide you in seamlessly filing your taxes:

 

 

I'll be around if you need more help managing your employees and taxes. Just leave the details in your reply I'll answer them for you. Stay safe!

Dee495
Level 1

Has anyone had an employee with a conflict in QB Time and Turbo Tax

I did end up needing to call support. 

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