Thank you for visiting the Community, @backoffice1.
I’m here to share some information about your missing payroll tax forms.
Payroll information can’t be imported to QuickBooks Online when migrating from QuickBooks Desktop. You only have the option to export and import list data into QBO.
For more information about this, please refer to this article: https://quickbooks.intuit.com/community/Reports-and-accounting/Export-then-import-list-data-into-Qui...
Details behind transactions such as payroll item breakdown and employee year-to-date numbers do not convert. Here’s an article that tackles about import limitations: What doesn’t convert from QuickBooks Desktop to QuickBooks Online.
To get your payroll information to QBO, you have to set up prior payroll. However, if you have already created paychecks for this year and wants to enter prior payroll, you would need to contact Payroll Support for assistance.
They can pull up your account in a secure environment, which we are unable to do in this public forum and help you with the process. You can get our phone support’s updated contact information by going to the following link: https://payroll.intuit.com/support/contact/?infosrc=qs&service=64.
Once done, you should be able to see your payroll forms.
That should do it. Let me know how it goes after contacting them. Also, reach out to me if you need anything else. I’ll be more than happy to help. Have a good one!
