Hi - I'm not sure where to change my WA F212-055-000 L&I rate from .2226 to the correct .2245 - please advise!

Welcome to the QuickBooks family, @Hun.

Allow me to walk you through how you can change the current rate in QuickBooks Online. You can update it by going through the tax setup again specific for the Washington workers' compensation.

Here's how:

1. On the left navigation bar, hover your cursor to Taxes and select Payroll Tax.
2. Click Edit your tax setup.
3. Below Washington, choose WA Workers Compensation Tax. 
4. Search for the current rate, then press Edit. 
5. Make necessary changes.

Additionally, I recommend the following resource, which contains helpful information about the calculation and filing process: Washington workers' compensation setup and calculations.

If you have additional questions or concerns while working in QBO, leave a comment below. I’ll be happy to help you out.

I must be going blind. Using Online Payroll, I do not see where to Edit my Tax Setup from the directions posted here.  The only L&I settings are under individual employees settings, and no calculation is available based on hours X a rate, only as a % of gross pay, or a flat amount.  I can also access other state tax settings by going to the gear and selecting payroll settings but no L&I settings appear.

??

I can provide the screenshot where you can see the Edit your tax setup option, rsanders.

You can see this option on the Payroll Tax Center. See the attached screenshot below for your visual guide.

Another way of updating the WA F212-055-000 L&I rate is through the payroll settings. And, I'm glad to show you how:

1. Go to Settings ⚙, then select Payroll settings.
2. (For Core, Premium and Elite) In the State tax section, select the Edit ✎ icon.

   (For Enhanced) Select State Taxes.
   

3. In the State Unemployment Insurance (SUI) Setup section, select Change or add new rate.
   
4. Enter your new rate and its effective date.
5. Select OK to save your changes.

If you're still unable to update the rate,  I recommend chatting our Payroll Team. They can access your account and help change the rate for you.

Select your product and fill out the form to chat with an expert:

• QuickBooks Online Payroll
• QuickBooks Full Service Payroll
• QuickBooks Online Payroll Core
• QuickBooks Online Payroll Premium
• QuickBooks Online Payroll Elite

I've also added the Update your State Unemployment Insurance (SUI) rate in QuickBooks or Intuit Payroll for additional information.

Stay in touch with me on how everything turns out. I'm always right here to help ensure you're able to change the WA F212-055-000 L&I rate in QuickBooks.

The screenshots provided are for State Unemployment Insurance, NOT L&I, which is entered under the Worker's Compensation tax.  I am having issues with it not calculating out the appropriate decimal points, and can't find where to change it once a rate has been entered.  I can add new rates, but not modify.  What a frustrating nightmare

I understand what you're feeling now, Darina. 

Our Payroll Support Team will be your number one resource in dealing with this matter. I'd suggest reaching out to them. One of our support specialists can take a look into your account and do a screen-share with you to verify and troubleshoot this one for you.

Here's how to contact them:

1. Click the Help icon at the top to open the QB Assistant page.
2. From there, click the Talk to a human button and enter the issue/topic.
3. Next, hit I still need a human button to display the QB Assistant pop-up.
4. Click the Contact us link.
5. Choose the Start messaging feature or Get a callback to speak with an agent.

To ensure we address your concern on time, check out our support hours.

I've also included this article to learn more details on how Washington workers' compensation setup and calculations.

Keep on posting if you have additional questions. I'll be right here to help you out.

Here it is December and the problem has still not been fixed.  I NEED TO UPDATE THE RATES BEFORE THE NEXT PAYROLL.  However, your advisor, typically has no clue about the program.  The employee clearly is NOT FAMILIAR WITH THE PROGRAM and proceeded to waste everyone's time with incorrect information and finally said to call someone.  GREAT, I will spend over an hour talking to someone overseas, who is hard to understand and  has no clue what is going on.  The program keeps getting screwed up with changes that don't work and the employees are useless.  Anyone out there know of a better program????

Well, December 26 and still not fixed.  We are looking for another program.  Too much of this going on.  I think the issue is that QB is trying to sell their payroll services, so is making it difficult for us.  Also, the foreign employees are clueless.  When the 941 tax report disappeared, first she told me that they never had one.  Then, she told me that the taxes weren't due yet and they would post it on the due date.  Seriously?  Did she expect that I would run across the street with the check to the IRS? Just clueless.   I have just reached my limit with them.  Do you have any suggestions of another program?