How can I get to my payroll, from my mobile device?

Let me share some details about accessing payroll through the mobile app @sparkling.clean.. 

We can do payroll using our mobile device and accessing QuickBooks Online (QBO) through a web browser. We can go to any browser installed on your phone and log in to our QBO account. There we can start managing our employees.  

For future reference about wrapping up this year's payroll and preparing for the following year, refer to this article: Year-end checklist for QuickBooks Online Payroll. 

I'll be around if you have follow-up queries about accessing payroll through your devices. Keep safe!

I'm logged into my qbo account, payroll isn't an option.

I'm joining the conversation to help with your question about using payroll on your mobile device, sparkling.

Have you tried logging in on the mobile web browser, as suggested by my colleague above? If you have, and the payroll feature still isn't showing, we can clear the browser history or switch to a different browser. If the same thing happens, you can also access it on a desktop browser using a computer or laptop. 

Furthermore, you can run mobile payroll separately from QBO mobile. If you're using this feature and still don't see an option for your payroll, you can uninstall and reinstall that app.

Still, I want to ask if you received any error message or simply didn't see the payroll option after logging on the mobile web browser. You can also include a screenshot in your next reply, just be sure to cover all important details.

You can also visit this article to find out which features of the QuickBooks Online mobile app are supported on mobile devices: Compare mobile app features. 

If you have more concerns about managing and accessing other features in the QuickBooks mobile app, please let me know. I'm here to help.

Thank you for your response. 

I downloaded qbo again, and I now have it.

You're most welcome, sparkling.

We're glad to know that my colleague was able to provide the right instruction to help you with your concern.

Please know that assisting and providing the right resolution for our valued customers is our top priority. If you have any questions about your QuickBooks, you can always drop by and post your concerns. We'll make sure to address that as soon as I can.

Also, I added this article to your reference when checking the latest updates about the product: The QuickBooks Blog.

We're always around to help. Have a good one!

In the link you provided, there is a reference to payroll which states, "Payroll – not yet integrated with QBO mobile, but users can run mobile payroll independent of QBO mobile."

By "mobile payroll", does this mean running payroll through the web browser on your mobile device?

It only means you can use the mobile app with specific Payroll subscriptions, @Coldham.

The feature referenced indicates that any QBO account integrated with the Payroll service won't be able to run payroll using the mobile app. Therefore, this is only available for Standalone Payroll of QBO mobile, which are Core, Premium, and Elite versions.

On the other hand, the option to use a web browser on your device is for the bundle subscription. For example, you purchased QBO with the add-on of Payroll service. In this case, access the QBO webpage and run your payroll from there.

To get an overview of what you can do with the QBO app, save this article: QuickBooks Online App Overview. It will help you with the navigation.

I'm always here to help if you have additional queries about operating your QBO mobile app. Just leave a comment below. Have a good day!