Thanks for visiting the Community, Gizzy. I'm here to help you ensure that the amounts of your accounts are reflected accurately.
If you're referring to your bank account balances, please keep in mind that the In QuickBooks Balance represents the total balance of all transactions you’ve added or matched in the register, excluding those unreviewed transactions. On the other hand, the Bank Balance reflects your actual bank balance from the last bank feed update.
If the bank balance exceeds your QuickBooks balance, specific transactions might be causing the difference. You'll want to consider categorizing and matching your downloaded transactions based on your bank statement to ensure they match.
Otherwise, you can manually update your bank to download the latest bank or checking transactions if the Bank Balance doesn't have the correct amounts:
- Go to Transactions, then click Bank transactions (Take me there).
- Select Update.
- Enter your Multi-Factor Authentication (MFA) if asked.
- Tap Continue update.
Refer to this article for more information: Download the most recent bank and credit card transactions in QuickBooks Online.
However, please provide additional details if you mean something else with your concern about accounts.
Additionally, you can check out these resources as your guide to view various procedures that will help you reconcile your online transactions:
I've got you covered if you have other questions regarding the amounts in your accounts. I want to ensure this gets resolved for you. Stay safe!
