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rreed1
Level 1

How do i cancel payroll?

Payroll indicated payment by checks rather than direct deposit
How to change it or cancel?
1 Comment 1
LollyNino_C
QuickBooks Team

How do i cancel payroll?

We're delighted to welcome you to the Community forum, @rreed1. We're thrilled to have the opportunity to assist you with your query. We aim to provide you with the steps for deleting a paycheck in QuickBooks Online (QBO).

 

Yes, you can cancel payroll that you already run depending on the processing state that you use. To clarify, are you getting any errors when trying to delete it? If so, would you mind sharing a screenshot of that error? This way, I can ensure I am providing the most accurate steps to get the paycheck deleted.

 

Deleting or Voiding paychecks in QuickBooks Online (QBO) is easy. As long as the payroll is not processed yet, you can still delete it. To do this, follow these steps:

 

  1. Go to the Payroll menu.
  2. Choose the Employees tab.
  3. Go to the Paycheck list and set the date range.
    9b17f447-67f9-4cec-a59f-97cd6c2a2125.default.png
  4. Choose a paycheck(s) you'd like to delete or void, then select Delete or Void.
    e4922a96-ea96-42ca-a38c-3a82a416b27b.default.png
  5. Click Yes to confirm.

 

For complete details about deleting paychecks in QBO, please see this link: Delete or void employee paychecks.

 

However, if the paycheck has already been processed and cashed, we recommend contacting our Payroll Support team. They can access your account securely and assist you in deleting or voiding the paychecks and making the necessary corrections.

 

In addition, QBO has several ready-made reports that you can access to view your employee and business information. To get started, see this article: Run payroll reports.

 

For your reference, I'm also adding a link that provides information on when you can submit your employee's paycheck: When do I need to submit payroll to pay employees on time?

 

If you have additional questions or clarifications about managing processed payroll or deleting a paycheck in QBO, please leave a reply below. We're always available to help at any time. Have a great day!

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