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alina1686
Level 1

How do I delete duplicate employee? I have an employee that is showing up 3x in quickbooks time, but only once in payroll. I don't see where to delete these duplicates.

I've gone to my team, both in the online and original versions of time and I don't see any option to archive or delete these duplicates.

1 Comment 1
SheandL
QuickBooks Team

How do I delete duplicate employee? I have an employee that is showing up 3x in quickbooks time, but only once in payroll. I don't see where to delete these duplicates.

Allow me to offer the steps to delete duplicated employee information from your QuickBooks Time, alina1686.

 

The option to delete an employee is only available through QuickBooks Online (QBO). However, since you've checked and mentioned that these duplicates only shows in QuickBooks Time, you can consider archiving them. 

 

When you archive a team member, all their customized settings will be erased. As a result, they won't be able to log in and use QuickBooks Time. However, you can rest assured that it won't affect their employment status in QBO.


To archive them, make sure you have the appropriate role. Once done, please follow the steps below: 
 

  1. Open your QuickBooks Time, then go to My Team.
  2. Find the team member's name and select More options.
  3. Select Archive, then Confirm.

 

Here's a screenshot for reference:

Sample.PNG

 

For more information and steps, please see this article: Add and manage team members for QuickBooks Time.

 

Also, you can enhance your financial strategy by partnering with our QuickBooks Live Expert Assisted team. They can provide assistance in streamlining your financial tasks that meets your specific business needs. You can always visit them to start on your path to improved financial success. 


In addition, I'm adding these articles you can save for future use if you want to set up time off accruals and timesheet approvals: 
 

 

I'll be glad to help you out if you need further assistance in managing duplicate employees in the future, alina1686. The Community forum is always available to support you.

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