Hi there, Hazelnut.

I'm here to help fix the issue you're getting with Oregon PFML.

Since you're still encountering the same problem even after following the instructions provided by my colleagues in this thread, I suggest contacting our Payroll Support team. They possess tools that can access your account in a secure environment and investigate the root cause of this unusual behavior. If needed, they can also assist you with additional troubleshooting steps.

Here's how to reach them:

1. In QuickBooks Online (QBO), go to the Help (question mark) icon at the top right.
2. Select Contact Us.
3. Enter your concern, then click Let's talk.
4. Choose a way to connect with us.

To check for our Support hours, refer to this article: Contact Payroll Support.

Additionally, you can utilize the following resources to assist in handling employee-paid payroll deductions and monitoring paid family and medical leave in Oregon for future reference:

• Set up, change, or delete employee-paid payroll deductions
• Set up Paid Leave Oregon.

Please let me know if you have additional questions about this or anything else. I'll be more than willing to assist. Take care.