Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
posted
Best answer April 07, 2020
Solved
Best Answers
Hello there, @couto558,
Right now, there is an ongoing investigation about the incorrect amount when paying the Q1 taxes. It reflects the Q2 amount instead. Rest assured that our product engineers are actively working to have a permanent fix.
As an alternative, you're right with using the Other amount button. This way, you can manually enter the correct Q1 amount due. It won't cause any problems, but this ensures you're paying taxes for the appropriate quarter.
Also, I'd want to make sure you're in the loop about the investigation and its status. With this, I recommend contacting our Customer Care Team. They can add your company to the list of affected users, so you'll get email updates. Please provide the INV-44518 to our representative as your reference. Please check out our support hours before getting in touch with them. I'll guide you how.
- Go to the Help menu at the upper right.
- Select Contact us.
- Enter Default amount to pay Q1 taxes reflects Q2 amount instead in the Ask a question (or tell us what's wrong) box.
- Hit Continue.
- Choose a way to connect with a live support agent.
The screenshot below shows you the last three steps.
Once resolved, your estimated taxes will appear on the Tax Summary and Tax Details reports. These won't show on the Profit & Loss report. To learn more about this, see the Estimated taxes section through this article: QBSE Schedule C Categories Breakdown. This link provides you more details on where the other accounts will appear on various reports in the software.
Feel free to leave a comment below if there's anything else you need. Have a good day, @couto558.
Hi couto558,
You'll have to make sure that you've selected the correct year to make sure that you've paid for the correct quarter. Let me guide you how.
- Click Taxes on the left menu.
- Make sure to select 2020 by clicking the drop-down arrow beside Taxes.
- Select Quarterly.
- The Schedule section must be showing the correct quarter.
- The Pay Now button must be showing to make sure you're paying the correct quarter.
You also have the option to select the correct quarter when going to the Taxes menu. I've attached a screenshot of the visual guide.
For future reference, you can refer to this article for more information about estimated taxes: Estimated Taxes Explained.
Fill me in if you need further assistance. I'll be here to help.
Hello there, @couto558,
Right now, there is an ongoing investigation about the incorrect amount when paying the Q1 taxes. It reflects the Q2 amount instead. Rest assured that our product engineers are actively working to have a permanent fix.
As an alternative, you're right with using the Other amount button. This way, you can manually enter the correct Q1 amount due. It won't cause any problems, but this ensures you're paying taxes for the appropriate quarter.
Also, I'd want to make sure you're in the loop about the investigation and its status. With this, I recommend contacting our Customer Care Team. They can add your company to the list of affected users, so you'll get email updates. Please provide the INV-44518 to our representative as your reference. Please check out our support hours before getting in touch with them. I'll guide you how.
- Go to the Help menu at the upper right.
- Select Contact us.
- Enter Default amount to pay Q1 taxes reflects Q2 amount instead in the Ask a question (or tell us what's wrong) box.
- Hit Continue.
- Choose a way to connect with a live support agent.
The screenshot below shows you the last three steps.
Once resolved, your estimated taxes will appear on the Tax Summary and Tax Details reports. These won't show on the Profit & Loss report. To learn more about this, see the Estimated taxes section through this article: QBSE Schedule C Categories Breakdown. This link provides you more details on where the other accounts will appear on various reports in the software.
Feel free to leave a comment below if there's anything else you need. Have a good day, @couto558.
