How do I match bank transaction to employee payroll.

Hello toniaslate,

Nice seeing you here in the Community. I will be delighted to help you get this sorted out! Now that you have connected the bank, you would need to add the bank rules. If there aren't any bank rules, it would not automatically match to transactions that are downloaded. To assist you with this, this article lays out the steps such as creating the bank rule, review the recognized transition, and setting up the auto-add feature.

• Set up bank rules to categorize online banking transactions in QuickBooks Online

Once completed and you are still receiving problems, please reach out to me and let me know. I will be here to help! Keep me posted and take care.

I have reviewed the article, but it isn't what I need. I know how to set up rules and have many of them set up already... this is not a rule problem, this is a payroll specific problem.

Prior to changing bank accounts, when I would pay my employees, their checks would automatically get assigned the category that indicated what week it was for such as: "Payroll Check: Direct Deposit Payable DD 04/30/2021 $739.64". Even if I try to manually categorize my payroll now, I don't have any Payroll Checks in the list to match on.

Hello, toniaslate.

There are possible reason why there are missing transactions in the Banking page. It could be: 

• the transactions are associated to a different account 

Let's go ahead and check the payroll settings and change the necessary info if possible. 

Here's how: 

1. Click the Gear icon and select Payroll settings.
2. Locate and tap Accounting. 
3. From the Accounting preferences page, edit the Bank Account and update it.
4. Press Done. 

I've attached an article you can read to learn more about matching downloaded transactions: Add and Match Downloaded Banking Transactions?

Let me know if you have additional questions. I'm always here to help. Stay safe!

Looking at the register from the chart of accounts provided some help. The paychecks are not showing up in the register under the correct account. Further, if I go in and look at the individual paychecks, it says that they were "Paid from" the original account I was using, but "Paid by" the new account. How do I fix the "Paid from" for the past checks that came out of the new account AND for any future payroll checks?

The solution says that it doesn't work retroactively and to create journal entries to resolve. I can easily create journal entries, but between which accounts? I'm experiencing the same issue as the person in the original post. I was able to resolve my issue going forward, but am unable to balance with the payroll entries that did not match. Any ideas on which accounts I can use to 1) match to the bank feed transactions and 2) stay in balance? I'm at a loss here.