Hello there, @ycss.
Let me share information about revoking access in QuickBooks.
I understand you don't have a revoking access option on your screen.
If you are using QuickBooks Desktop, there is no Revoke Access option. If you are using QuickBooks Workforce, I recommend troubleshooting the browser you are using.
The stored files in your browser are typically the source of unexpected behavior or failures in QBO. Your cache saves the files from many websites you visit, so you can quickly load the pages the following time. The browsing speed of websites like QBO may be impacted if the cache is retaining too much data.
It's a good idea to check for issues brought on by a full cache when browsing anonymously because doing so prevents the cache from recording your browsing data. You may also try to use other browsers.
- Chrome: Press Ctrl + Shift + N
- Internet Explorer and Mozilla Firefox: Press Ctrl + Shift + P
- Safari: Press Command + Shift + N
If the steps above will not work, you can use supported browsers as an alternative.
If the given procedures are successful, I advise you to clear the cache in your browser to avoid utilizing outdated forms, safeguard your data, and improve the performance of our programs on your computer.
If the issue persists, I recommend contacting our Customer Care team. You can request a screen-sharing session so they can investigate further the reason for this issue.
Here's how:
- Sign in to your QuickBooks Time.
- Click Find answers and get help.
- Choose either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Here is an article you can read about managing the workforce in QuickBooks Desktop: View your pay stubs, time off, and year-to-date pay in QuickBooks Workforce.
Don't hesitate to click the Reply button if you have questions about managing employee access. I'm always here to help. Have a great day.
