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You might be experiencing web issues, Susan114. I'll help you resolve it.
We'll perform some troubleshooting to fix the issue. Let's start with logging into your account through a private browser. It's the best place to identify web issues. These are the shortcut keys:
If you're able to print the 1099 form, go back to your regular browser and clear its cache. It refreshes our program.
Also, you can use a different browser to narrow down the issue.
Let me also add this article for future reference: Create and file 1099s using QuickBooks Online.
You can get back to this thread if you need more help with this. Don't hesitate to reach out to us again.
How do I align form 1096 is not filling the appropriate boxes
Thanks for joining the Community, Martaoss.
Before printing 1096 forms, you can make sure they're aligned properly while preparing them. I'd be more than happy to guide you through the process.
Here's how it's done:
Once printing finishes, you'll have an aligned copy of your form.
I've included a couple useful resources about working with 1096 forms and QuickBooks that may come in handy moving forward:
Please feel welcome to send a reply if there's any questions. Have an awesome day!
1099 Alignment: One Solution
Hi, there. I posted something recently under a different but similar thread, and am reposting it below. Hopefully this helps!
I was struggling with alignment issues for 1099-NEC and 1099-MISC in QuickBooks Online (could get the top section looking fine but not the bottom section). I found a solution that worked for me. It doesn't make sense to me why it worked, but it did work.
I use non-QuickBooks forms from a large office supply retailer. (Probably what most everyone here is using.) Formerly, when I tried printing a form, I would do it directly from the PDF-viewer box (if that's the right term) in QuickBooks. After a lot of experimenting, I ended up downloading the doc to my computer (by using, of course, the downward arrow in the upper right corner of the PDF-viewer). Once I had it saved to my hard drive, I then opened that file up like any PDF file (with Adobe Acrobat) and printed it. For some reason, the top and bottom sections were now proportional to each other. The alignment was still not yet perfect, but, to fix that, all I had to do was go back into QB and fiddle with the alignment a few times, each time saving the new PDF to my computer and then printing it from Acrobat (not the QB program). (I just adjusted this blindly. For example, if the printing was too low on the page, I simply would then tap the plus sign in the vertical alignment section once or twice, then save, then open, and then print again. Trial and error.) For print settings in Acrobat, the only thing I did was make sure to click "Actual Size" rather than "Fit," etc. under "Page Sizing & Handling." Eventually, I got everything to print perfectly.
Again, no idea why printing from a saved file versus printing directly from the website should suddenly cause the formatting to be correct. I mean, it's the same exact document. But, it worked.
I hope I explained this clearly enough and that it helps someone. I'm not particularly computer savvy; I just have a basic laptop running Windows 10.
I did not try this with the 1096; somehow I got that printed properly before using this method.
God bless!
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