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Established Member

I have already submitted my Form 940 and payment, and received an email that it was accepted, but I am getting notices that I need to pay it still. What to do?

 
Solved
Best answer 01-25-2019

Accepted Solutions
Moderator

Re: I have already submitted my Form 940 and payment, and received an email that it was accepted,...

Hi @gpbarnett5,

 

Since you have already tried creating the payment and still it did not remove the payroll notices, I suggest contacting our payroll support so we can help you further.

 

Don't hesitate to post again if you need another help. Thanks!

3 Comments
QuickBooks Team

Re: I have already submitted my Form 940 and payment, and received an email that it was accepted,...

Hi there, gpbarnett5.

 

We received a couple of similar cases about the 940 tax that's still showing as overdue. Our Payroll Team is already checking what's causing the Federal Unemployment to show as unpaid even if the forms and payments were already submitted. 

 

In the meantime, please click Create Payment to remove the amount due. QuickBooks Online will automatically recalculate and update the system to reflect that nothing is due. 

 

Let me know if you need anything else. The Community is always here to help you. 

Highlighted
Established Member

Re: I have already submitted my Form 940 and payment, and received an email that it was accepted,...

Create Payment does not eliminate the erroneous message. I will be calling support.

Moderator

Re: I have already submitted my Form 940 and payment, and received an email that it was accepted,...

Hi @gpbarnett5,

 

Since you have already tried creating the payment and still it did not remove the payroll notices, I suggest contacting our payroll support so we can help you further.

 

Don't hesitate to post again if you need another help. Thanks!