Let me share some information about correcting the submitted payroll in QuickBooks Online (QBO), paulay53.
In QuickBooks Online Payroll, correcting, editing, deleting, or voiding a paycheck depends on your processing time and payroll service. See the screenshot below for your reference:
With that said, I recommend contacting our Payroll Support Team to check the status of the direct deposit. This way, they'll provide some information on when it'll be deposited into your employee's account. Here's how to reach them:
- Sign in to your QuickBooks Online account.
- Click the Help button.
- In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
- Hit Contact Us.
You might want to read these articles to know how to fix direct deposit issues in QuickBooks Online:
I'm also adding this article about changing employee-paid deductions to guide you if you need to modify employee deductions: Set up, change, or delete employee-paid payroll deductions.
Let me know if you have questions about processing payroll in QuickBooks Online Payroll. I'm always here to help. Have a great day.