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karen109
Level 1

I made some products and services inactive but now have an issue with my purchasing software not linking. How do I bring them back and make them active again.

 
Solved
Best answer May 31, 2020

Best Answers
jamespaul
QuickBooks Team

I made some products and services inactive but now have an issue with my purchasing software not linking. How do I bring them back and make them active again.

Hello, Karen. 

 

Let's make your items active again, so you can use your purchasing software with QuickBooks. 

 

Reactivating your items is very easy. You'll want to go to your products and services list and do it from there. Here's how: 

 

  1. Go to the Gear icon, then select Products and services
  2. Click the funnel icon (see screenshot below on where to find it). 
  3. Select either All (shows both inactive and active items) or Inactive (shows only the inactive items) under Status.
  4. Hit Apply.

 

ReactItem1.PNG

 

All inactive items have (deleted) tags beside their names. You'll just want to click Make active under the Action column to reactivate them. When you're done, link your purchasing software again. 

 

ReactItem2.PNG

 

After setting up everything, I recommend reading these articles to help you manage your sales and customers: Sales and customers articles

 

We still welcome any follow-up questions about managing your products and services. We're also down to answer any other questions regarding QuickBooks Online. 

View solution in original post

3 Comments
jamespaul
QuickBooks Team

I made some products and services inactive but now have an issue with my purchasing software not linking. How do I bring them back and make them active again.

Hello, Karen. 

 

Let's make your items active again, so you can use your purchasing software with QuickBooks. 

 

Reactivating your items is very easy. You'll want to go to your products and services list and do it from there. Here's how: 

 

  1. Go to the Gear icon, then select Products and services
  2. Click the funnel icon (see screenshot below on where to find it). 
  3. Select either All (shows both inactive and active items) or Inactive (shows only the inactive items) under Status.
  4. Hit Apply.

 

ReactItem1.PNG

 

All inactive items have (deleted) tags beside their names. You'll just want to click Make active under the Action column to reactivate them. When you're done, link your purchasing software again. 

 

ReactItem2.PNG

 

After setting up everything, I recommend reading these articles to help you manage your sales and customers: Sales and customers articles

 

We still welcome any follow-up questions about managing your products and services. We're also down to answer any other questions regarding QuickBooks Online. 

View solution in original post

karen109
Level 1

I made some products and services inactive but now have an issue with my purchasing software not linking. How do I bring them back and make them active again.

So simple!!  Thankyou!!!!

jamespaul
QuickBooks Team

I made some products and services inactive but now have an issue with my purchasing software not linking. How do I bring them back and make them active again.

You're welcome, Karen! 

 

Please let me know if you have other questions. Take care of yourself out there. 

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