Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
mccallconstruct
Level 2

I received an email from qbo@intuit.com that makes no sense. It makes it sound like I have a "case" with them regarding merchant services. Is it a legit email?

 
4 Comments 4
mccallconstruct
Level 2

I received an email from qbo@intuit.com that makes no sense. It makes it sound like I have a "case" with them regarding merchant services. Is it a legit email?

[removed]

SheandL
QuickBooks Team

I received an email from qbo@intuit.com that makes no sense. It makes it sound like I have a "case" with them regarding merchant services. Is it a legit email?

It's crucial to be cautious when receiving emails related to QuickBooks, especially if they seem suspicious, mccall. I'm here to help confirm if this email is legit.

 

It's important to note that Intuit Payments uses different email addresses depending on the purpose of the email. If you receive an email related to merchant services, it's important to be vigilant and cautious. 

 

You can check this list of email addresses to confirm if the email you've received is authentic. This will ensure you don't fall prey to any potential phishing scams or other fraudulent activities.

 

 

You can refer to this article to learn more about the uses of the email addresses mentioned: Official email communication from Intuit Payments.

 

If you receive an email you're unsure about, I recommend not opening it until you can verify that it's from a trusted source. Also, you can contact our support team. This way, they can verify if the email you've received is from us. 

 

Additionally, you can check this article to recognize and protect yourself from cybercrime: Identify suspicious activity, phishing scams, and potential fraud.

 

Furthermore, if you're unable to receive emails from us, you can visit this article to be guided on resolving this: Receive important email messages from Intuit.

 

Please know that our customer's security is our utmost priority. Don't hesitate to reply to this post if you have other questions about the email you've received. I'm always here, ready to assist you.

eha7566kai
Level 1

I received an email from qbo@intuit.com that makes no sense. It makes it sound like I have a "case" with them regarding merchant services. Is it a legit email?

I just received one as well. This response from Intuit is completely useless.

 

1. Who could we forward this email to at Intuit to confirm its real or fake?

2. Where the hell is the number to contact Intuit support? Its found NO WHERE on your site.

3. The more we use this service, the more we see how much it sucks.

 

Unhappy customer.

GianSeth_A
QuickBooks Team

I received an email from qbo@intuit.com that makes no sense. It makes it sound like I have a "case" with them regarding merchant services. Is it a legit email?

I can see how you would feel that way. To get reliable help, always contact us through our official channels for accurate information. I can help you connect with us, eha.

 

To start, here are some insights to consider:

 

  • To confirm the email's authenticity, you can report it to Intuit's official fraud or phishing email team. Contact information is available on Intuit's official website under the Security or Contact Us sections.
  • To find Intuit's support contact number, visit the official website and look for the Support or Contact Us section. This section typically provides various ways to contact Intuit, including phone numbers, chat services, and email addresses.

 

Moreover, I recommend contacting our support team to address the issues you're experiencing. We're dedicated to providing solutions or workarounds to enhance your experience.

 

Please follow the steps outlined below to contact them:

 

  1. Navigate to the Help menu.
  2. Click the Search option and type contact support.
  3. Choose the Contact Us tab at the bottom.
  4. Follow the prompts, then choose a way to connect with us: Have us call you or Chat with us.

Furthermore, to know the support hours, please refer to this article: Get help with QuickBooks products and services.

 

Additionally, To learn to identify and understand official correspondence and websites from Intuit. Check out this article for more details: Identify suspicious activity, phishing scams, and potential fraud.

 

By following, you are making the right steps toward resolving the issues at hand. If you need more help, please inform us in the reply section below.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us