INACTIVE EMPLOYESS ARE SHOWING UP ON DROP DOWN LIST ON TIMESHEET

Hello debbie146!

There is an option to not include the inactive employees. Let me help you in removing these employees on timesheets.

When an inactive employee appears on a timesheet, it has an asterisk as an indicator that the employee is inactive. However, you can follow these steps to remove them:

1. Go to the Payroll menu and select Employees.
2. Find the inactive employee and select it. If you can't find it, click the Active Employees drop-down and select Inactive Employees.
3. Click the Pencil (Edit) icon on the Employment section.
4. Remove the checkmark in the Show in non-payroll lists box.
5. Tap Done to save it.

I added this link if you need help in running payroll reports: Run payroll reports.

If you have other concerns regarding your employees, please let me know. I'll help you manage your data in the program. I'll see you again soon.

This did not repair the issue. I have some old employees that are showing terminated, and some as deceased and all I have unchecked the box but they are still on my drop down list for timesheets

Welcome back, debbie146.

I know you wanted to remove inactive employees from the timesheet dropdown list. I'll share additional information about this.

Employees marked as inactive or terminated remain in the dropdown list since they have payroll data. There isn't a way to remove them from the dropdown list.

In the meantime, please ensure to select only those active employees when creating timesheets for them. Having the option to eliminate them from the list is a great feature for future product enhancement. I encourage you to submit your product suggestion. Our product development team will gather all requests for review. They can incorporate it once it's approved.

Here's how:

1. Go to the Gear or Settings icon.
2. Select Feedback.
3. Enter your product suggestion.
4. Hit Next to submit.

In addition, I've included this article in case you want to track your employee's timesheet for your reference: Track and manage timesheets in QuickBooks Online.

We never stop to help here in the Community space, don't hesitate to add any details below if you need further assistance. Take care and have a good one.

I am having a similar issue, and in looking at the solution, I do not see the box to uncheck - either in active or inactive employees.

The Show in non-payroll lists does not show up for me at all.  I tried different browsers.  Why?

Joining the conversation to help with your questions about the timesheet feature, kristin36.

The payroll interface have been updated recently. This is why you can no longer see the Show in non-payroll lists option in QBO. 

No worries, I'll share the steps on how to make sure inactive employees will not be part of the list when using the timesheet. Here's how:

1. Go back to the Payroll menu and select Employees. 
2. Click the drop-down list beside Active Employees and select Inactive Employees.
3. Look for the name of the employee that you want to remove from the timesheet, then click on it to open the profile.
4. Scroll-down to the Employment details section and click Edit.
5. Proceed to the Status section, then select Not on payroll.
6. Click Save. 

Once done, go back to the timesheet and check if you can no longer see the name of the inactive employee. 

• Enter a Weekly Timesheet in QuickBooks Online
• Edit or Change Employee Info in Payroll

Feel free to share updates on this thread and let me know if you're able to remove inactive employees when recording worked hours. 

This is happening to me as well.   I have an inactive employee and have changed all necessary information but in the drop down list, the employee is still showing as active.   All other employees that are no longer with company are shown above with as * beside their name.   

I understand your concern regarding inactive employees showing up in the dropdown list, @jls49.

In QuickBooks, when an employee becomes inactive, they're typically removed from active employee lists and reports to streamline the view for ongoing payroll and other processes. However, if the inactive employee has payroll data associated with them, they will continue to show in certain areas, such as the dropdown list on timesheets.

We recognize that this behavior may not align with your current needs or expectations, and we appreciate your feedback on this matter. I encourage you sharing your thoughts directly in the Feedback section within QuickBooks. Our team is continuously working to enhance the features and functionality of QuickBooks based on customer feedback. Your input will help us identify areas where improvements can be made.

Here's how:

1. Select the Gear icon at the top, then Feedback.
   
2. Enter your comments or product suggestions then select Next.
3. You'll be provided a list of suggested Help articles related to your comment. You can read through them or select Skip and send message.
4. From the drop-down, choose the appropriate category, then select Send message.

Additionally, here's a guide for understanding and utilizing the time-tracking feature within QuickBooks Online: Track and Manage Timesheets.

I'm just a reply away if you need any further assistance managing timesheets. Have a good one!

Just solved this: You have unbilled charges for the inactive employees.  Run all of your unbilled invoices, then go into each inactive employee profile, click employment details, and check the "Show in Employee List Only" box.  Then you can delete all the invoices that you just ran.  It took me 2 hours on the phone with support, but eventually solved it. 

I find all this absolutely absurd.  Inactive employees should not show in the timesheet list, plain and simple.  This is another way that QBO is not the best program. I don't recall having this issue when using QB desktop.

I do not have any unbilled time for any employee so that is not an issue.  

What is the sense of having multiple status options if we are to just pick "not on payroll" for all inactive employees.

We have received your suggestions and understand your need for the feature, Charlie_17.

I understand that you don't want to include inactive employees in your timesheet list. Since this option isn't available, I suggest that you send feedback directly to our product engineers. They may consider your suggestion and add this option in a future update. To submit feedback, you can click on the Gear icon and select Feedback. Then, enter your suggestion and click Submit Feedback.

Additionally, you can visit our Customer Feedback page to stay updated on the status of your product request and learn about any recent enhancements to QBO that may benefit your business.

I'll be adding these resources that help you manage their timesheets in QuickBooks:

• Enter a single-time activity timesheet in QuickBooks Online
• Track and manage QuickBooks Time in QuickBooks Online

We appreciate your feedback and thank you for sharing your thoughts with us. If you have any other concerns related to managing weekly timesheets or using QuickBooks, please don't hesitate to let me know. I am always here to assist you in any way I can.