Incorrect NJ FLI rate

I'll help you resolve this, alikatt1.

Let's start by ensuring the QuickBooks tax table is on the latest release. This helps us stay up to date. I'll guide you how:

1. Go to the Employees menu.
2. Select Get Payroll Updates.
3. Choose the Download Entire Update checkbox.
4. Click on Download Latest Update. A window appears when the download is complete.

To find out if you have the updated tax table, please see this article: Latest Payroll News and Updates.

Once done, verify if the NJ rates in the payroll items list and the employee is correctly set up. If so, you can use a liability adjustment to correct payroll info. Please refer to this article for more details: Adjust Payroll Liabilities in QuickBooks Desktop.

In case you'll need further assistance with the process, I suggest contacting our QuickBooks Payroll Support Team. Here's how:

1. From the Help menu, select QuickBooks Desktop Help.
2. In the Have a Question window, scroll down to click the Contact us link.
3. This will display the Contact Us screen.
4. Go to the Tell us more about your question section to enter the issue or topic in the field box.
5. Click the Search button to display the Start a Message button.

Additionally, I've included an article that will guide you in ensuring your compliance with state payroll tax regulations: New Jersey Payroll Tax Compliance.

I suggest reaching out to us if you have other payroll concerns or questions. We're here to address them.

My problem was resolved this morning with the latest payroll tax table update.  The NJ FLI rate for 2021 is correctly reflected in that update.

Thanks,

Alissa

That's great to hear, Alissa.

I'm glad that my colleague was able to help you out. As always, feel free to drop a post here if you have any other concerns and we'll get back to assist you as soon we can.

Looking forward to helping you out again.

I have the correct NJ FLI rate in the Payroll Items table, .28%. However, when I enter pay using the After-The-Fact process, the amount of the FLI is calculated at over twice as much as it should be based on .28%.

I'm using QuickBooks 2020, with Table Version 22104 and Payroll Version 02041013.

I tried the path of having QuickBooks call me "in 5 minutes" - not happening. I will appreciate help from anybody.

Thanks,

Bob

Thanks for sharing your NJ FLI rate concern here in the Community, @rld70.

Let me provide additional verification to help fix the calculation of your NJ FLI rate.

To get this issue sorted out, I recommend running the payroll update as suggested by my peer above. This is to ensure that your tax table is updated to the latest release.

If doing this doesn't make a difference, let's go ahead and pull up a Payroll Summary report to check if there are previous paychecks that don't contain deductions. This can be the reason why the amount was calculated twice.

To do that:

1. Click on Reports at the top.
2. Hit on Employees and Payroll.
3. Choose Payroll Summary report. 
4. Review your previous paychecks by clicking the total amount of the transaction.

If there the paychecks don't have a deduction, then the calculation of the rate is just correct. This way, you can cope with the missing deductions before.

If all the information is correct and the problem continues, I'd recommend contacting our Customer Care Team again. They can run remote-viewing session to help review your tax set up and apply a fix. You may reach them by following the steps shared above.

Please know I'm always available should you ever need a helping hand with QuickBooks. Thanks for coming to the Community and have a wonderful rest of your day.