Issue with Payroll Liabilities as paid but no paid from bank account

Thanks for checking us in the Community today, @axwack1. I'm here to help you rectify the issue with the payroll liabilities payment. 

We can run the Payroll Tax payments report. Then, look for those payments that haven't matched and change to the correct bank account. 

For future reference, visit this link in case you'll need help with your Payroll Liability and/or Balance Sheet Report shows incorrect amounts for payroll liabilities in QBDT. 

Let us know if you have additional concerns. We're always around to help.

We discovered that we had payments from Bill Pay that were not matching to the bank statement. We are going to match what we can but I think we will have some out of sync transactions. In other words, we have payroll liabilities that were not paid in full. What should we do with those?

I'm here to ensure you'll be able to fix those liabilities not paid in full, @axwack1.

To isolate the issue, let's first check whether the liability was paid with Write Checks or Bill Payment. Here's how:

1. In your QuickBooks Desktop (QBDT) account, select Vendors then, Vendor Center.
2. Next, choose the vendor's name.
3. From the Type column, make sure all are listed as Liability Check.
4. If there is a Check, double-click to view the transaction.
5. Then, verify that this transaction was created to pay payroll liabilities.

Once confirmed, follow these steps to fix a liability that was paid through the Write Checks or Bill Payments screen:

1. Create a backup of your company file.
2. Then, go to Write Checks or Bill Payment and use the Previous and Next keys to locate the payment. Take note of the amount paid and the expense account used.
3. In the Payroll Center, go to the Pay Liabilities tab. And select the overdue liability that was paid through Write Checks.
4. Next, select the View/Pay button. Then, select the Expense tab.
5. From the Account column, select the drop-down arrow and choose the account used in Write checks. Next, in the Amount field, input a negative amount equal to the amount of the liability check.
6. Click the Recalculate button to zero the check amount.
7. Uncheck the To be printed box.
8. If the check number field populates, remove the check number.
9. Date the transaction to be the same date as the payment that was already entered into the QBDT bank register.
10. Select Save and then, Close.

Then, to eliminate this from happening the next time, please see this article for the detailed steps: Liabilities were paid through Write Checks or Bill Payment.

Running payroll reports in QBDT is a breeze. With this, you can easily get a summary of your employee details, company finances, and business information.

I'll be always around if you need additional assistance in fixing your liabilities. Don't hesitate to post again here. Have a great week ahead.