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Hello, so i've got a new bookkeeper, and she ran through biweekly payroll, only realizing after checks were generated and tax payments processed, that one employee was missing a whole weeks worth of hours. After entering in the missing data, i'm at a loss as to how to issue a check for only the missing hours. running through as usual, it wants to include the hours he's already been paid for. if it were the first of two weeks that were missing, i could simply change the "through" date to eliminate the hours already paid from the second week. unfortunately, it's the second week that he's owed for. Ideas?
Hi there, @GRLinc.
You can create a new unscheduled paycheck. From there, enter those missing hours of that specific employee. This way, they're still aligned with the first paycheck you've processed inside the program. I'll input the steps below to get you started. These are the steps:
For more information, see this article: Create and run your payroll.
Additionally, if you want to let your employees view their paystubs, you can visit this page: Invite your employees to QuickBooks Workforce to see pay stubs and W-2s if you use QuickBooks Deskto....
@GRLinc, it's been a pleasure to have you here today. I'll be happy to help you again if you have any additional QuickBooks-related concerns. Take care!
the issue is that taxes have already been reported and accepted so i'm not able to alter the existing check. any new check i've created i'm not able to eliminate or choose dates to not include the hours already paid for. i need to create a totally seperate check, and make an additional tax deposit.
Have you found a resolution for this issue? I'm having the same issue.
I've got a solution to get this payroll settled, @GRLinc and @Tyler51.
As mentioned by my peer above, you can create an unscheduled paycheck to enter the missing employee's worked hours.
Once done, you can make payments through our system. You can also pay by EFTPS, check, or credit card. If you remit the additional payment outside QuickBooks (for example, through EFTPS). Then, you’ll need to enter historical tax payments. I’m glad to show you the steps:
You can use these resources to learn more about the process and how to handle underpaid taxes in QuickBooks Payroll:
Moreover, here’s an article that gives you tips and complete information about using a liability adjustment to correct employees’ year-to-date (YTD) or quarter-to-date (QTD) payroll info: Adjust payroll liabilities in QuickBooks Desktop Payroll.
You can click the Reply button if you have any clarifications or other concerns. I’ll jump right back in to answer them for you. Keeps safe always!
I have the same problem with trying to issue a check for missing hours. It wants to pay the employee for the hours it has already been paid in addition to the missing hours. How do we get it to pay just the missing hours and not the already paid hours?
I am having the same problem trying to pay missing hours. It wants me to pay the hours I have previously paid in addition to paying the missing hours. It won't let me just pay the missing hours. How can I just pay the missing hours and have them go towards that pay period, please?
Thank you for following up on this thread, kristytw.
I acknowledge the urgency of compensating your employee for their missing working hours. Let me point you in the right direction to accomplish your goal.
Before we begin, could you provide us with the exact message you received while generating the paycheck? This information will enable us to identify the specific troubleshooting steps required to resolve the issue.
In the meantime, let's run an unscheduled payroll to pay the missing hours for your workers. Here's how to carry out this task:
Explore this article to gain a deeper insight into the process: Create and run your payroll.
In the event that you need help with underpaid taxes, and tracking past tax payments, the following links contain solutions for addressing each issue:
Should you require assistance with any other payroll-related matters or concerns about payroll processing, kindly leave a comment below. I'll ensure to promptly address your concerns and provide the necessary guidance, kristytw.
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