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tombstone-sewer-
Level 2

My payroll says it processed however bank says otherwise, who do I speak to about this

 
2 Comments 2
dsheridan5
Level 1

My payroll says it processed however bank says otherwise, who do I speak to about this

My employees did not receive their direct deposits today 4/30 and I can't get anyone on support 

ReyJohn_D
Moderator

My payroll says it processed however bank says otherwise, who do I speak to about this

Hello, @tombstone-sewer- @dsheridan5.
 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.
 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. 
 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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