My SUI rate is 0.15% for 2023, but QBO isn't letting me enter this rate. How do I get around this. It's allowing 0.9-6.2% only.

Louisiana.  The 0.15% rate was released yesterday, December 22, 2022 at laworks.net

I appreciate your prompt response and thank you for sharing additional info, @LAC1.

I recognize the urgency of this matter and the need to enter up-to-date SUI rates into QuickBooks Online (QBO). I'm here to drop some details about this topic.

Since we didn't receive notice from your state, we will need to wait until the states send an update regarding the new SUI rate to QuickBooks for the time being. Once received, the QuickBooks team will make this rate obtainable.

Furthermore, see this article on updating your payroll once you have your new SUI rate: Update your SUI rate.

Additionally, workers comp insurance protects you in case one of your employees is on accident. Visit this page to understand worker's compensation insurance.

I'll be around the corner if you still need assistance managing your payroll tasks. We care for you. Have a great day.

I have this same issue. My rate in Oregon is 7% and it says can't be lower than 9%.  Frustrating.  I triple checked my letter and it is 7%

I am in the same boat! My Oregon rate for 2023 is 0.70% but Quickbooks keep sending an error message that the rate must be between 0.9 and 5.4%. Did you find a solution? I had tried to chat with a rep last week and he eventually left the chat without a solution. 

Thanks for joining the thread @rachendad and @KBWhistler,

We are already aware of the new taxable minimum rate for the state of Oregon.

If you already received a notice from your state stating that you'll need to update your SUI rate, please contact our QuickBooks Customer Support Team. Provide these info onto them so they can manually update your SUI rate from your account. 

Here's how:

1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
2. Select Talk to a Human.
3. Enter a short description of your concern and press Enter.
4. Click I still need a human.
5. Select Contact Us to connect with our live support.
6. Choose Get a callback.

If you want to get a direct phone number, please check it out in this article: Contact Payroll Support.

For more information, as well as how to make some changes through your payroll settings in QuickBooks, I recommend the following article: Update your State Unemployment Insurance (SUI) rate in QuickBooks or Intuit Payroll.

Please don't hesitate to get back to me if you have any other concerns or questions. I'll be around to help you out. Stay safe!

Same situation for Connecticut.  The rate in my notice is lower than the allowed rate by QB

I appreciate you dropping by this thread, @Liz1492,

I understand how important it is to have an updated State Unemployment Insurance (SUI) rate in QuickBooks Online (QBO). If you already had the new experience rate for unemployment contribution, you can contact our support to let them know you’re ready to update it within QuickBooks. Our representatives can help manage this detail for you to ensure your payroll setup is accurate.

Here’s how:
 

1. Log in to your QBO account, then select Help (?).
2. Click the Search tab to get started:
3. Select Contact Us.
4. Enter the topic of your concern.
5. Click Continue.
6. Choose a way to connect with us:

• Start a chat with a support expert
• Get a callback from the next available expert

I'll also attach this article you can use to learn more about how to set up or enroll in E-File & E-Pay to electronically file and pay your payroll taxes in QuickBooks Online Payroll: Set up e-file and e-pay in QBO Payroll.

I'm looking forward to hearing about this being resolved. Let me know if you need further assistance with QBO. I'm here to help you anytime. Keep safe.

January 6, 2024 - I am having the same problem in Arizona. Our UI Tax rate for 2024 is .05%. QB Online Payroll will not let me enter anything below .07%. 

Welcome to the Community, @2X2.

Let me help and provide information about the State Unemployment Insurance (SUI) in QuickBooks Online (QBO).

To start, QBO will automatically update the SUI rate. If you receive a tax notice from your state, you can update or send a payroll notice.

Here's how:

1. Go to Settings, then select Payroll Settings.
2. Next to the state you want to update, select Edit.
3. In the State Unemployment Insurance (SUI) Setup section, select Change or add a new rate.
4. Enter your new rate and its effective date. 
5. Select or enter any updated surcharge or assessment rates.
6. Select OK.

If you can't change the current year's rate, send your notice to us. We’ll update the rate for you.

However, if same issue, I suggest contacting support for further help.

I'll add this article to guide you about how to set up or enroll in E-File & E-Pay to electronically file and pay your payroll taxes in QuickBooks Online Payroll: Set up e-file and e-pay in QBO Payroll.

Please feel free to comment below, if you have further questions about SUI or other QBO-related concerns. I'll be here to assist you.