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For your reference
https:// quickbooks.intuit.com/learn-support/en-us/other-questions/received-a-fraudulent-invoice-from-q-qb-account-to-whom-do-i/00/1090823
Security and privacy are one of our top priorities at Intuit. Let me direct you to the right support to guide you on what to do with phishing emails, tlknobel.
I know how your information is valuable. That's why you can't afford to take any risks with it. You can reach out to our Security Team so you can report the phishing or fake emails you received.
To give you a guide on how to know if the email you received is legitimate or not, read this article for more details: Official Email Communication From Intuit Payments. Furthermore, to know more about how you can protect your account, I've added this article for your guide:
Keep in touch if you have any concerns about phishing emails. Please know we're here to make sure that we get you covered.
Been there, done that. When you click on that block it takes you to a Microsoft edge email message panel. I don't use Microsoft edge so my email is not set up through there. Why is it so hard to just answer me with an email address to forward it to?
Another reason to not buy this product.
The other block you refer to actually spells out forwarding the email but then gives the address as "[email address removed]" Instead of giving the address.
Quit assuming I did not do some research before I turned to the boards for my answer. The chat assistant actually dropped out of the conversation when he/she danced around the answer and I stated "how hard is it to just give me and address?"
@tlknobel-yahoo-c wrote:Why is it so hard to just answer me with an email address to forward it to?
They don't want anyone to flood their email server with spam. Afaik, it's common policy these days for a company with thousands or more customers.
I understand how you really want this to be taken care of. Resolving your phishing email concerns is our priority, tlknobel.
Ideally, once you click on the Report a fake email button, you'll have the option to email automatically to our security team or take note of the default email provided on the second screenshot below.
You can use the email address security@intuit.com to report the scam email that you've received. Furthermore, we provide services that enhance your QuickBooks experience. You can set these service-related email addresses as a "safe sender" or unblocked on your email account to ensure you receive important communications. I've added this article for more details: Receive Important Email Messages From Intuit.
Reach out to us if you have any other concerns about the emails you received. Remember, the Community is here for your 24/7.
yes I need an email address. Also want a phone # w/live agent PLEASE!
Hi there, @60601.
Hope you're doing well. I'm here to help you get the right support to address your security concern right away.
We have a website where you can report phishing emails and other security issues. You can send the information directly to our security team.
Here's how:
Additionally, we have a guide on how to spot fake emails and how you can better protect and secure your account. Please refer to these articles:
Please let me know if you have any other issues or concerns. I want to make sure everything is taken care of for you.
Hi there, Zujbloo.
Thanks for bringing this matter to our attention and spreading awareness about this. We are committed to protecting and securing the personal and financial information you entrusted to us.
Thus, we have dedicated team who continuously manage and delete any spam information posted in the website. There are other users and Allstars (Accountants), like @qbteachmt who help us block those fraudulent activities as well.
Additionally, if you receive an email message that you believe is from Intuit, you can verify its identity by looking at the email address used.
Please refer to this list:
You'll want to also forward any suspicious email or person directly to Intuit at spoof@intuit.com. For more details about it, check out the article below:
Is this email I received a legitimate communication from Intuit?
We're relieved that you didn't give in to the demands asked by the spammer. Once again, thanks for letting us know about this.
If you have any questions about this, don't hesitate to leave me a message below. I'll be around!
WRONG, WRONG, WRONG!!!
Wrong instructions. WRONG WRONG WRONG
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here