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TekBoss
Level 2

Our PPP loan forgiveness application of $150,000 or less is now available online.

That's GREAT! Only one problem. When you follow the link in the email, you just go to the PPP information section where there is not additional link to go to the online form. So ... where is it?

 

Anyone?

 

 

10 Comments 10
TirzahC
QuickBooks Team

Our PPP loan forgiveness application of $150,000 or less is now available online.

Hi there, TekBoss.

 

I want to make sure this taken care of, and I'd like to redirect you to the best support. I'd recommend contacting our PPP team. This way, they can help process your loan forgiveness. To reach them, you can go to the PPP Center of your product and select Live Chat. Also, you can use this direct link to get in touch with them.

 

To know more about the PPP Loan, you can check out this article: What you need to know about the Paycheck Protection Program

 

Reach out to us if you need further assistance with PPP loan. I'll be here to help.

 

TekBoss
Level 2

Our PPP loan forgiveness application of $150,000 or less is now available online.

Thanks for the reply. But I don't need more information.

 

Let me be clear. You guys sent out an email that said to follow the link in the email to the online form. When you click on the link, it does not go to the online form. It goes to a page that has no links to the online form.

 

I just want the correct link to the online form. That is all I need and it is NOT anywhere on any of the pages you just sent me to either.

 

I just want the correct link that SHOULD have been in the email. If they sent the email too early, or by mistake, THAT information WOULD be useful.

 

Thank you.

 

 

 

Rasa-LilaM
QuickBooks Team

Our PPP loan forgiveness application of $150,000 or less is now available online.

Thanks for adding more details about your concern, TekBoss.


I’ll help route you in the right direction so you’ll be able to get the application for the PPP Loan Forgiveness.


We’ll have to configure your email settings and make sure it’s set to open additional links. You can consider consulting an IT professional for further assistance.


I’m adding a link that provides an overview of how to add Intuit's service email addresses to your email list of accepted senders. Then, click on the link for your email provider to see the detailed instructions: Receive important email messages from Intuit.


If you’re still unable to access the link for the application, I recommend contacting our Paycheck Protection Program Support Team. One of our specialists will guide you through the steps to get the online form. Click here for the contact information.


For more information on how to process loan forgiveness, check out the following links.

 

 

Feel free to visit the Community again if you have any QuickBooks concerns. I’ll be around to help and make sure you’re taken care of. Have a good one.

TekBoss
Level 2

Our PPP loan forgiveness application of $150,000 or less is now available online.

WOW!

 

I GOT the email. I received it. THAT is not the issue. It was the incorrect link in the email I was asking about.

 

For anyone following along, the web site now displays a pop-up with a link to the PPP Forgiveness form. Except ... wait for it ... the link does NOT GO TO THE FORGIVENESS FORM! (What a surprise).

 

Instead, this new link goes to an application for a second round of PPP funding.

 

I suppose, eventually, they will fix this. But whomever is responsible for your web site and emails needs to find a different profession.

 

I'll just wait until someone figures out what they are doing and fixes this.

 

Thanks and have a nice day.

 

 

 

TekBoss
Level 2

Our PPP loan forgiveness application of $150,000 or less is now available online.

STILL no form. A week later.

 

Why did you send the email with the incorrect link?

 

Then you had a pop-up at login, again, with the incorrect link.

 

It seems you do not actually HAVE a Loan Forgiveness form available.

 

So what was the point of all this???

 

 

JessT
Moderator

Our PPP loan forgiveness application of $150,000 or less is now available online.

Hi there, TekBoss.

 

About this concern, you'll want to get in touch with our dedicated Support team for PPP concerns. They will be able to help you with loan forgiveness. Here's the link to reach them: https://intuit.me/3d4Dhyr

 

If you have other concerns, feel free to go back to this thread.

TekBoss
Level 2

Our PPP loan forgiveness application of $150,000 or less is now available online.

Thank you but that was a complete waste of time as the help person in the chat literally refused to give me the proper link while also admitting there WAS a legitimate link.

 

Let's face it, Quickbooks does not have any help or solutions despite the fact that they pretend they have tons of help available.

 

They have reached the point where many companies begin to lose customers and go out of business just prior to getting bought out by someone even bigger and worse.

 

I have seen this movie. I know how it ends. I will not be in the audience when it does.

 

whalegon1
Level 3

Our PPP loan forgiveness application of $150,000 or less is now available online.

Could you advise if you got anywhere with Quickbooks Capital? I'm 60 plus days past application submission with no info...just wondering how other people are doing.

KlentB
Moderator

Our PPP loan forgiveness application of $150,000 or less is now available online.

I know that this hasn't been easy for you, whalegon1.

 

I've checked your posts and found that you've posted similar questions about the PPPP loan forgiveness. Please know that the duplicate one was already answered by my colleague, MirriamM.

 

You can her answer through this link where she explained the process on how you can get in touch with our supports to do a follow up on your application: https://quickbooks.intuit.com/learn-support/en-us/ffcra-and-cares-acts-including-the-ppp/re-ppp-loan....

 

I also encourage visiting these links to learn more about the PPP loan works in QuickBooks:

 

If I can be of any further help, please don't hesitate to tag me in the comment section. I'm always here to assist you.

whalegon1
Level 3

Our PPP loan forgiveness application of $150,000 or less is now available online.

Another troll reply. You know full well that those links literally provide zero useful information. If your company is using reply bots, try to write the scripts so they sound more human. A simple "we have no idea when we will figure out how to handle PPP forgiveness - our team dropped the ball - a simple ball that every other small bank has been able to handle in a timely manner" - something like that.

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