cancel
Showing results for 
Search instead for 
Did you mean: 
dlbloom
Level 2

Paid Leave Oregon

I am still having this issue as well. Multiple chats and phone calls telling me it's fixed, then I run payroll (once a month), and it's not deducting anything. At this point I'm wondering if they even have talked to their development team? I'm beyond frustrated and tired is telling the issue over and over again.

dlbloom
Level 2

Paid Leave Oregon

If I were to change it to the employee paying 100%, does the deduction come out? I'm willing to do that at this point just to get this taken care of 

ZackE
Moderator

Paid Leave Oregon

Thanks for joining this thread, dlbloom.

 

There's a few things you'll want to be aware of when working with the Paid Leave Oregon program:
 

  • The total contribution rate is 1% and is paid on your first $132,900 in wages.
  • Employees pay 60%. Your business may choose to pay some or all of the employee portion as a benefit to your employees. 
  • If you have more than 25 employees, your business pays 40%. In the event you have less than 25 employees, you don’t pay an employer portion. The agency has a guide and chart listed on their website to help you determine your employee count.
  • If you use a Payroll Core, Premium, or Elite subscription with automatic tax payments and filings turned on, Intuit pays and reports the premiums for you.
  • If you use a Payroll Core, Premium, or Elite subscription with automatic tax payments and filings turned off, you’ll need to pay and report your premiums yourself.

 

Since your Paid Leave Oregon isn't being deducted properly, I'd recommend making sure it's set up properly.

 

Here's how to set up a policy:
 

  1. Use the Gear icon, then go to Payroll settings.
  2. From your Oregon Tax section, use the Edit (✎) icon.
  3. Click Create Policy.
  4. Enter your number of employees used to determine the rate.
  5. Specify your OR FAMLI Agency ID and hit Define Rates.
  6. Detail a Policy Name.
  7. Choose an effective start date.
  8. Enter the contribution percentages for you and your employees. For example, if you want to pay 50% of the employee's portion (you pay 30$ and employees pay 30% for a total of 60%), enter "30" in your employee box. 30 will automatically add to the employee box.
  9. Select Save.

 

Next, you'll need to add your policy to employee profiles.

 

Please feel welcome to send a reply if there's any questions. Have an awesome day!

amandaET2023
Level 2

Paid Leave Oregon

If you are still having issues - feel free to reach out: [phone number removed]. Not sure if this chat mod will erase that, but it's worth at shot! Or, [email removed]. Happy to troubleshoot with you and share what I learned. 

MadCow Brewing
Level 2

Paid Leave Oregon

After multiple chats and talk on the phone. This is still not working online. I dont know who to talk to, to get them to understand that is is not behaving like Oregon instructed them..Below is quote from Oregon and it is not behaving correctly in QB.

 

Employees pay 60% of the set contribution rate, and employers pay
40%. For example, if an employee made $1,000 in wages, the employee would pay $6 and
the employer would pay $4 for this paycheck. Employers may choose to pay the employee
portion as a benefit for their employees

AileneA
Moderator

Paid Leave Oregon

Hello, MadCow Brewing. 

 

Thank you for reaching out to us. We understand how important it is for you to have a positive experience with our customer service team, and we want to assure you that we are committed to addressing any issues you may be facing. Our goal is to provide you with the best possible service and support, and we will do everything we can to ensure your satisfaction. 
 

As my colleague stated above, to set the contribution percentages and want to pay 40% of the employee's portion, you should enter "20" in the employee box, which will automatically add to the employee box. For more details about the process, please see this article: Set up Paid Leave Oregon

 

If you are still experiencing issues with incorrect deductions in QuickBooks, I recommend contacting their live support team again for assistance. They have the necessary expertise and tools to help you resolve the problem efficiently. They may even offer to set up a screen-sharing session to understand the issue better and provide more personalized guidance.  

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's Talk.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

Don't hesitate to click the Reply button for further questions about payroll-related concerns. I'm always willing to help you. Take care!

MadCow Brewing
Level 2

Paid Leave Oregon

Why would another "chat" for 2 hours solve the problem when I have already been told there is nothing wrong when there is. I do not have time to sit and "chat" to be told the same thing over and over.

 

Hazelnut
Level 2

Paid Leave Oregon

I am having the same issue. (I'm using Quickbooks Online Payroll) Has anyone gotten it to work?

This tax is not being withheld or remitted, even though I have it set up in my payroll settings and assigned to all my employees. It has been 11 months since this tax was implemented, it should be working by now.

 

Also, has anyone figured out what "OR FAMILY Agency ID" is? I was told by Paid Leave Oregon to just use my Bin #.

jenop2
QuickBooks Team

Paid Leave Oregon

Hi there, Hazelnut.

 

I can see that a similar question about setting Paid Leave Oregon was also asked in a separate thread. Let me share this link so you can check the response that's posted by one of my colleagues: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/how-can-i-set-up-paid-leave-...

 

The Community is always here if you need anything else. 

MadCow Brewing
Level 2

Paid Leave Oregon

We got it to finally work, but only after it took all of the back deductions from the employee checks, so for 2 weeks they got hit pretty good and now it is finally acting normally at the 0.6% of their gross pay.

 

I am not sure what the Oregon ID is.

Archie_B
QuickBooks Team

Paid Leave Oregon

Hi there, MadCow Brewing.

 

I can share a way on how you can get the OR FAMLI Agency ID.

 

To determine your OR FAMLI Agency ID, which is an individual identification number assigned to a company that has eligible employees registered for Oregon Family Leave Insurance (OR FAMLI), we recommend contacting your state agency for assistance. 

 

You can also use this link as a reference to go directly to your state agency's website: Access state agency websites for payroll.


 

Once you determine your Agency ID, you can visit this article to learn how you can enter them in QuickBooks Online Payroll: Set up Paid Leave Oregon.

 

If you have any further questions or need additional assistance with setting up Paid Leave for Oregon in QuickBooks Online Payroll, please feel free to ask. I'm here to help!

esahler
Level 1

Paid Leave Oregon

My paychecks are fine. We (a small employer) pay our employees' portion - 60% of 1%.

 

My problem is with our quarterly report. We should not have any excess wages for Paid Leave, but Quickbooks seems to think that nearly all wages for the quarter are excess. It'll let me override the Subject Wages, but not the Excess Wages. Fortunately we have to file online, so I can enter proper data. But I like to use the Quickbooks form as a worksheet so I can check everything before submitting. 

 

On another note, QB did not count the number of employees for each month correctly. That seems really weird. The payroll summaries for each month clearly show a higher number of employees. 

ThomasJosephD
QuickBooks Team

Paid Leave Oregon

I appreciate you sharing the details regarding the challenges you're facing with the quarterly report and employee count, esahler. Accurate figures are crucial to ensure your reporting and compliance are smooth and reliable.

 

The calculation in QuickBooks for paid leave relies on how it's configured during setup. The amount displayed in the report is derived from the rate you input, as QuickBooks automatically adjusts the 60% to correspond to a 1% calculation. I suggest contacting our live expert, they have the tool to assist you to set payroll correction moving forward.

 

Here's how to contact our live expert:

  1. Login to your QuickBooks account.
  2. Click the (?)Help.
  3. Enter your concern, then hit Let's Talk.
  4. Select a way to connect with us:
    - Start a chat with a support expert.
    - Get a callback from the next available expert.

 

Please be guided that our support hours are as follows:

  • Plus, Essentials, Simple Start M-F 6AM to 6PM PT and Saturday 6AM to 3PM PT
  • Advance, they are open 24/7


As for the discrepancy in employee counts, there could be a syncing issue between your payroll data and what QuickBooks reports. A quick check might be to align the settings used for generating payroll summaries with those for report generation. If this inconsistency continues, I also suggest contacting our live experts to assist you to set the generation payroll settings.

You can check the Set up QuickBooks Online payroll to pay and file your payroll taxes and forms to learn about options to pay and file your forms.

You can also read Set up and pay overtime based on different hourly rates to learn how to set up overtime rates for your employees paid two different hourly rates in QuickBooks.

 

Its my pleasure to help if you have further questions about quarterly report and payroll setup, esahler. Just hit the Reply button and leave us a comment. We're here to assist you.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us