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judith4
Level 3

Payroll Transactions positing to Old and New Checking A/C

We opened a new payroll checking and I changed everything in QB, or so I thought. 

 

The debit from Intuit is coming out of the correct account on March 3. 

 

The individual entries for each employee, dated March 4, posted to the old account. 

 

Last week I manually changed it before submitting payroll. I assumed it would stay that way. 

 

1. How do I correct this?

2. How do I make the new a/c the default?

 

Thank you for your help.

 

 

2 Comments 2
BettyJaneB
QuickBooks Team

Payroll Transactions positing to Old and New Checking A/C

I'd be happy to guide you in making corrections on the accounts used on your paychecks, @judith4.

 

You can manually change the bank account of the paychecks that you've processed in the system so it will match to the account where payroll expenses were debited.

 

To do that:

  1. Go to the Employees menu at the top.
  2. Pick Employee Center on the drop-down.
  3. Go to the Transactions tab, then select Paychecks.

44.PNG
4. Double-click the paycheck to open and change the bank account.
5. Hit Save & Close.

45.PNG

 

On the other hand, here's how you can change the default payroll account in QuickBooks Desktop:

  1. Go to the Edit menu then Preferences.
  2. Select Checking at the left pane again.
  3. Refer to the Company Preferences tab.
  4. On the Select Default Account To Use section, choose the correct account on the Open the Create Paychecks form with account drop-down.
  5. Hit OK once done.

42.PNG43.PNG

 

For complete details about changing your payroll bank account, please refer to the QuickBooks Desktop section on this link: Learn how to change your payroll bank account info.

 

If the system you're unable to change the account, I recommend reaching out to our Customer Care Team. They have the tools that can help modify your payroll account.

 

To do that: 

  1. Click on Help at the top.
  2. Hit on QuickBooks Desktop Help
  3. Select QuickBooks Support
  4. Choose your preferred way to speak with our representatives.

Lastly, I'd like to share this reference that provides details about recreating direct deposit checks in QBDT, in case you need this in the future: Recreate a missing or voided direct deposit paycheck in QuickBooks Desktop Payroll.

 

I'm here to provide additional assistance if you need anything else. Have a good day.

judith4
Level 3

Payroll Transactions positing to Old and New Checking A/C

Thank you so much!

 

I just knew there had to be an easy solution. 

 

I was able to take care of this in not time at all. 

 

Thank you again!

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