Hi POP Accountant,
Before we do an adjustment, it's best if we run the Payroll Detail report to see which paycheck is causing this incorrect HSA amount. If it's the most recent paycheck of the employee and it's not a processed through direct deposit, you can edit it. If not, please contact our phone agents for payroll correction.
To run the report:
- Click on Reports.
- Search for Payroll Details.
- In the Date Range drop list, choose Last year.
- Select the name of the employee in the Employee drop list.
- Click Run Report.
You can join us back here if you have other questions.