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alg_modern
Level 1

Paystub information

Our paystubs must include the company's phone number, but I only see an option for the company address.

2 Comments 2
ShaniamarieC
QuickBooks Team

Paystub information

Welcome to the Community. I recognize the importance of adding your company's phone number in your employees' paystub in QuickBooks Online Payroll, @alg_modern.

 

However, this feature is not currently available. In the meantime, you can add the company number to the paycheck memo box before printing it. Here's how:

 

  1. Go to the Payroll tab, then select the Employees tab.
  2. Choose an employee to add the company's phone number to their paycheck then select the Paycheck list tab.
  3. Click the dropdown arrow under the Action column and select the Edit button.
  4. Enter the company phone number in the Memo box.
  5. Then click Save

 

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To submit your suggestion:

 

  1. Select the Gear icon, then choose Feedback.
  2. Type in your product suggestions.
  3. Select Next to submit.

 

I've included this article on how to print pay stubs or, if you require assistance with paying and filing various taxes such as 941, 944, 943, 940, state, and local taxes using QuickBooks, you can check these articles:

 

 

Thanks for dropping by here today, @alg_modern. Feel free to leave a comment below if you need help accomplishing any paystub-related concern in QuickBooks. As always, I've got you covered. Take care and have a nice day!

BigRedConsulting
Community Champion

Paystub information

@ShaniamarieC 

RE: I recognize the importance of adding your company's phone number in your employees' paystub in QuickBooks Online Payroll, @alg_modern.

 

Oh, we are all so relieved that you understand the obvious.

 

It's really quite amazing (in a bad way) that QuickBooks Online Payroll won't print the phone number. QuickBooks Desktop Payroll does, and has for more than 20 years. Because it's required.

 

According to ADP here New York, Oregon, Washington, Hawaii, and Minnesota all require the employer's phone number to be printed on the pay stub.

 

How is it that QuickBooks Online Payroll claims to be compliant when you don't even have the simple option to print the employer's phone number on pay stubs - and yet at least five states require it? States that together include about 12% of the population - and so probably about 12%, or 1 in 8, of your customers?

 

This is another in the hundreds of ways that QuickBooks Desktop is better than QuickBooks Online. Remind me again why I'd want to use QuickBooks Online instead of Desktop? Especially, it seems, if I do payroll and am in New York, Oregon, Washington, Hawaii, or Minnesota?

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