Penalty for late W-2 submission

I understand how hard it must be for you, @RAD123.

I appreciate you taking the time to express your concern about your employees who haven't received their W-2 yet in QuickBooks Online Payroll (QBOP). It's possible that there is a delay in the mailing of the W-2. For now, it is best to contact our Payroll support to further check what's causing this by accessing your account in a secure environment and determine possible solutions to your concern.

Here's how:

1. Go to Help.
2. Select the Search tab, then choose Contact Us.
3. Type in your issue or concern in the field.
4. Hit Continue.
5. Click the Chat or Callback option.

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT. 

I'll also add these articles to help you print your W-2s and help you close out your current year and prepare for the new year in QuickBooks with your accountant.

• Print your W-2 and W-3 forms.
• Year-end checklist for QuickBooks Online Payroll.

Please feel free to drop a comment below If you have any other concerns about W2. I will answer them in any possible way.

If I am not at my computer with Quickbooks, there is no way to contact anyone.  Is it possible to contact someone there any other way but through Quickbooks?  If not, do better.

Hello RAD123,

Welcome to the QuickBooks Community! Yes, you can call us at 1(800) 446-8848. Let me know if we can help you with anything else.